Problem with Ubuntu 24 LTS wifi - iwlwifi: probe of 0000:00:14.3 failed with error -110

[Wertun]

I have a Dell Precision 7680 with dual boot (Windows 11 and Ubuntu24 LTS). According to the Dell website, the laptop supports Ubuntu. On Windows, WiFi works fine. However, the Linux operating system does not see the network card. 

According to the Dell website, I have AX211, The system is up to date.

Please let me know what I can do. 

precision:~$ sudo dmesg | grep iwlwifi
[    3.788805] iwlwifi 0000:00:14.3: enabling device (0000 -> 0002)
[    3.885160] iwlwifi 0000:00:14.3: CSR_RESET = 0x11
[    3.885164] iwlwifi 0000:00:14.3: Host monitor block 0x0 vector 0x0
[    3.885188] iwlwifi 0000:00:14.3:     value [iter 0]: 0x00000000
[    3.885190] iwlwifi 0000:00:14.3:     value [iter 1]: 0x00000000
[    3.885192] iwlwifi 0000:00:14.3:     value [iter 2]: 0x00000000
[    3.885194] iwlwifi 0000:00:14.3:     value [iter 3]: 0x00000000
[    3.885196] iwlwifi 0000:00:14.3:     value [iter 4]: 0x00000000
[    3.885197] iwlwifi 0000:00:14.3:     value [iter 5]: 0x00000000
[    3.885200] iwlwifi 0000:00:14.3:     value [iter 6]: 0x00000000
[    3.885202] iwlwifi 0000:00:14.3:     value [iter 7]: 0x00000000
[    3.885204] iwlwifi 0000:00:14.3:     value [iter 8]: 0x00000000
[    3.885206] iwlwifi 0000:00:14.3:     value [iter 9]: 0x00000000
[    3.885209] iwlwifi 0000:00:14.3:     value [iter 10]: 0x00000000
[    3.885211] iwlwifi 0000:00:14.3:     value [iter 11]: 0x00000000
[    3.885213] iwlwifi 0000:00:14.3:     value [iter 12]: 0x00000000
[    3.885215] iwlwifi 0000:00:14.3:     value [iter 13]: 0x00000000
[    3.885217] iwlwifi 0000:00:14.3:     value [iter 14]: 0x00000000
[    3.885218] iwlwifi 0000:00:14.3: Host monitor block 0x0 vector 0x1
[    3.885242] iwlwifi 0000:00:14.3:     value [iter 0]: 0x00000000
[    3.885244] iwlwifi 0000:00:14.3:     value [iter 1]: 0x00000000
[    3.885246] iwlwifi 0000:00:14.3:     value [iter 2]: 0x00000000
[    3.885248] iwlwifi 0000:00:14.3:     value [iter 3]: 0x00000000
[    3.885250] iwlwifi 0000:00:14.3:     value [iter 4]: 0x00000000
[    3.885253] iwlwifi 0000:00:14.3:     value [iter 5]: 0x00000000
[    3.885254] iwlwifi 0000:00:14.3:     value [iter 6]: 0x00000000
[    3.885256] iwlwifi 0000:00:14.3:     value [iter 7]: 0x00000000
[    3.885258] iwlwifi 0000:00:14.3:     value [iter 8]: 0x00000000
[    3.885260] iwlwifi 0000:00:14.3:     value [iter 9]: 0x00000000
[    3.885262] iwlwifi 0000:00:14.3:     value [iter 10]: 0x00000000
[    3.885265] iwlwifi 0000:00:14.3:     value [iter 11]: 0x00000000
[    3.885267] iwlwifi 0000:00:14.3:     value [iter 12]: 0x00000000
[    3.885269] iwlwifi 0000:00:14.3:     value [iter 13]: 0x00000000
[    3.885271] iwlwifi 0000:00:14.3:     value [iter 14]: 0x00000000
[    3.885272] iwlwifi 0000:00:14.3: Host monitor block 0x0 vector 0x6
[    3.885274] iwlwifi 0000:00:14.3:     value [iter 0]: 0x00000000
[    3.885276] iwlwifi 0000:00:14.3:     value [iter 1]: 0x00000000
[    3.885279] iwlwifi 0000:00:14.3:     value [iter 2]: 0x00000000
[    3.885281] iwlwifi 0000:00:14.3:     value [iter 3]: 0x00000000
[    3.885283] iwlwifi 0000:00:14.3:     value [iter 4]: 0x00000000
[    3.885285] iwlwifi 0000:00:14.3:     value [iter 5]: 0x00000000
[    3.885287] iwlwifi 0000:00:14.3:     value [iter 6]: 0x00000000
[    3.885289] iwlwifi 0000:00:14.3:     value [iter 7]: 0x00000000
[    3.885291] iwlwifi 0000:00:14.3:     value [iter 8]: 0x00000000
[    3.885293] iwlwifi 0000:00:14.3:     value [iter 9]: 0x00000000
[    3.885318] iwlwifi 0000:00:14.3:     value [iter 10]: 0x00000000
[    3.885319] iwlwifi 0000:00:14.3:     value [iter 11]: 0x00000000
[    3.885321] iwlwifi 0000:00:14.3:     value [iter 12]: 0x00000000
[    3.885323] iwlwifi 0000:00:14.3:     value [iter 13]: 0x00000000
[    3.885325] iwlwifi 0000:00:14.3:     value [iter 14]: 0x00000000
[    3.885326] iwlwifi 0000:00:14.3: Host monitor block 0x22 vector 0x0
[    3.885354] iwlwifi 0000:00:14.3:     value [iter 0]: 0x00000000
[    3.885375] iwlwifi: probe of 0000:00:14.3 failed with error -110

precision:~$ sudo lspci -nnk | grep -A2 0280

00:14.3 Network controller [0280]: Intel Corporation Raptor Lake-S PCH CNVi WiFi [8086:7a70] (rev 11)
       Subsystem: Intel Corporation Device [8086:4090]
       Kernel modules: iwlwifi
precision:~$ uname -r
6.8.0-48-generic
precision:~$ modinfo iwlwifi | grep version
srcversion:     2553DA4DACB6342A2AD9180
vermagic:       6.8.0-48-generic SMP preempt mod_unload modversions
precision:~$ sudo lshw -C network
 *-network:0 UNCLAIMED      
      description: Network controller
      product: Raptor Lake-S PCH CNVi WiFi
      vendor: Intel Corporation
      physical id: 14.3
      bus info: pci@0000:00:14.3
      version: 11
      width: 64 bits
      clock: 33MHz
      capabilities: pm msi pciexpress msix cap_list
      configuration: latency=0
      resources: iomemory:620-61f memory:625c154000-625c157fff

[Earl_Intel]

Hi Wertun,

Thank you for posting in the communities!

To better assist you and determine the most appropriate resolution, could you please provide the needed details listed below:

• Do you still have internet connection using Linux OS even though you can't see the network card?
• When did he issue happen?
• Do you remember if the issue happened after a new OS update or Wireless driver update?
• Have you tried a roll back to a previous driver version for testing?

Once we have this information, we will be able to proceed with the next course of action and work towards resolving the issue you are facing.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi Wertun,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Earl E.

Intel Customer Support Technician

[Earl_Intel]

Hi Wertun,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Earl E.

Intel Customer Support Technician