Regarding the inability to use AX210 on Win8.1 Professional Edition

[Geek]

I downloaded Pro/set for win8.1 from Intel website Doesn't work, device manager still shows wireless and bluetooth errors

[Steven_Intel]

Hello Geek,

Thank you for posting on the Intel® communities.

I am sorry you are having issues with your Intel® Wi-Fi 6E AX210, I will be glad to help.

Please provide the following information:

• Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
• Are you using the latest wireless drivers available?
• What errors specifically are you getting in Device Manager? If possible, please take a screen capture showing the error message/code.

Best regards,

Steven G.

Intel Customer Support Technician.

[Geek · Accepted solution]

I didn't see the system supported by Ax210, I found it supports Win10 and Win11 after reading the document. Now this problem has been solved, I replaced Ax210 with Ac8260

[Steven_Intel]

We would like to know if you were you able to check the previous post.

Let us know if you still need assistance.

Best regards,

Steven G.

Intel Customer Support Technician.

[Steven_Intel]

We are glad to know you found a solution. Since the thread is solved, we will proceed to close it now.  

Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  

Best regards,

Steven G.

Intel Customer Support Technician.