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Regarding the inability to use AX210 on Win8.1 Professional Edition

Geek
Beginner
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I downloaded Pro/set for win8.1 from Intel website Doesn't work, device manager still shows wireless and bluetooth errors
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Geek
Beginner
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I didn't see the system supported by Ax210, I found it supports Win10 and Win11 after reading the document. Now this problem has been solved, I replaced Ax210 with Ac8260

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Steven_Intel
Moderator
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Hello Geek,


Thank you for posting on the Intel® communities.


I am sorry you are having issues with your Intel® Wi-Fi 6E AX210, I will be glad to help.


Please provide the following information:


  • Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
  • Are you using the latest wireless drivers available?
  • What errors specifically are you getting in Device Manager? If possible, please take a screen capture showing the error message/code.


Best regards,


Steven G.

Intel Customer Support Technician.


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Geek
Beginner
662 Views
I didn't see the system supported by Ax210, I found it supports Win10 and Win11 after reading the document. Now this problem has been solved, I replaced Ax210 with Ac8260
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Steven_Intel
Moderator
665 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
637 Views

We are glad to know you found a solution. Since the thread is solved, we will proceed to close it now.  


Please keep in mind that this thread will no longer be monitored by Intel. Thank you for your understanding.  


Best regards,


Steven G.

Intel Customer Support Technician.


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