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Some pieces of 3160HMW out of work

PLin29
Novice
333 Views

Hi,

There are some pieces of 3160HMW out of order in my office. They used to work perfect until last week. Now they all disappeared from device manager of Win7. But they are not uninstalled or removed.

While switched the OS from Win7 to Linux, 3160HMW was detected but failed to run INIT calibrations: -110. And iwlwifi transaction failed.

May I ask any support and suggestion here?

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4 Replies
Alberto_Sykes
Employee
327 Views

PLin29, Thank you for posting in the Intel® Communities Support.

 

I sent you a private message for you to be able to update your profile so we can further assist you with is topic, please verify your inbox.

 

Any questions, please let me know.

 

Regards,

Albert R.

 

Alberto_Sykes
Employee
311 Views

PLin29, Thank you for posting in the Intel® Communities Support.


In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:

What is the model of the motherboard?

If this is a laptop, what is the model of it?

Is this a new computer?

Did you make any recent hardware/software changes?

Was it working fine before?

The wireless card, did you purchased it separately or did it came installed on the computer?

When did the issue start?

Which Windows* version are you using?

Does the problem happen at home or work environment?


Any questions, please let me know.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_Sykes
Employee
303 Views

Hello PLin29, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


Alberto_Sykes
Employee
295 Views

Hello PLin29, Since I have not heard back from you, we are closing the case, but if you have any additional questions, please post them on a new thread so we can further assist you with this matter.


Regards,

Albert R.


Intel Customer Support Technician

A Contingent Worker at Intel


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