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Sudden issue with Wi-Fi 6E AX210 adapter not starting

JOnesto95
Beginner
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Hello, I've suddenly run into an issue with the Wi-Fi 6E AX210 160MHz driver on my computer, and it is no longer able to start. I used to be able to resolve this by restarting the adapter through Windows's built-in troubleshooter, but the issue would come back whenever I turn on the computer, and this approach no longer fixes the issue. I have tried manually stopping and starting the driver, but it does not start. I've also tried resetting the network settings on my computer, and I've also tried updating the driver from version 22.190.0.4 to 22.240.0.6 and back again, but I get the same error messages (Code 10). Given these Event Viewer logs, it seems like there's an issue in my computer's registry, but I don't know what value(s) are missing or how to resolve it:

Intel(R) Wi-Fi 6E AX210 160MHz #2 : Has determined that the network adapter is not functioning properly.
Intel(R) Wi-Fi 6E AX210 160MHz #2 : The network adapter has returned an invalid value to the driver.
Intel(R) Wi-Fi 6E AX210 160MHz #2 : A required parameter is missing from the registry.

I updated drivers through the Intel Driver & Support Assistant, which also updated the driver to the latest version, but that did not resolve the issue.

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Jocelyn_Intel
Employee
1,023 Views

Hello, @JOnesto95  

 

Thank you for posting on the Intel® communities. I will gladly assist you here. 

 

Please, answer these questions to have a better perspective of this issue: 

 

  1. Is the Intel Wi-Fi 6E AX210 the pre-installed wi-fi card in your computer or is it an integration (upgrade/ not the original card)? 
  2. Is it a laptop or a Desktop PC? Please provide the specific model of the laptop or motherboard (in case you have a Desktop PC). 
  3. Was it working before? 

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
975 Views

Hello, @JOnesto95    

 

I hope you are great. 

 

I am checking this thread and I would like to know if you were able to review my previous post.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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Jocelyn_Intel
Employee
951 Views

Hello, @JOnesto95     

 

I hope you are doing great. 

 

As we have not heard back from you, we will proceed to close this thread now.  

 

If you need any additional assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 


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