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Buenas tardes, tengo dos trajetas de wirles AX200 y otra AX3000 , se instala los drivers y no fuciona aparace este mensje "Este dispositivo no funciona correctamente porque Windows no puede cargar los controladores requeridos para dicho dispositivo. (Código 31)"
Hoy inicie windows y utilizando el validar de drivers nuevos de intel muestra ques e actualizoÑ
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Hello Lvasquez,
Thank you for posting in our communities.
Tenga en cuenta que solo puedo brindarle asistencia en inglés. He utilizado herramientas de traducción web para traducir esta respuesta, por lo que es posible que haya una traducción incorrecta.
For a possible solution, please use the Intel® Driver & Support Assistant Assistant to get the latest drivers available for your system. or download the Intel generic Bluethooth drivers directly.
And if the issue persists, pleasce contact your Original Equipment Manufacturer (OEM) to install the OEM Bluetooth driver or evaluate additional support to resolve the issue. Drivers provided by the OEM can contain specific customizations that impact a given device's functionality, so it is possible that using a generic driver from Intel could cause issues the OEM driver would not.
For your reference, you may also check out this link:
If you have any questions, please let me know.
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello Lvasquez,
Thank you for posting in our communities.
Tenga en cuenta que solo puedo brindarle asistencia en inglés. He utilizado herramientas de traducción web para traducir esta respuesta, por lo que es posible que haya una traducción incorrecta.
For a possible solution, please use the Intel® Driver & Support Assistant Assistant to get the latest drivers available for your system. or download the Intel generic Bluethooth drivers directly.
And if the issue persists, pleasce contact your Original Equipment Manufacturer (OEM) to install the OEM Bluetooth driver or evaluate additional support to resolve the issue. Drivers provided by the OEM can contain specific customizations that impact a given device's functionality, so it is possible that using a generic driver from Intel could cause issues the OEM driver would not.
For your reference, you may also check out this link:
If you have any questions, please let me know.
Best regards,
Carmona A.
Intel Customer Support Technician
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Hello Lvasquez,
I hope you are doing well.
It seems that you will no longer need my help, as you have already marked as a solution my last post with you.
Therefore, I will now be closing our case today. If in the future you will need our assistance, please submit a new question on our community: https://community.intel.com/, as our thread will no longer be monitored.
Thank you.
Best regards,
Carmona A.
Intel Customer Support Technician
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