The drive of be200 has malfunctioned

[JoeGu]

After installing my newly purchased BE200 network card today, I encountered a Code 10 error when installing the latest driver.

I tried rolling back to version 23.0.5.7 of the driver, and it surprisingly worked.

The network card is using a PCIe adapter; could this be the issue?

I hope to get some help, thank you.

[JedG_Intel]

Hi JoeGu,

Thank you for posting at Intel Community Forum

For me to properly address this concern, please share the following details:

1.Is this a new computer?

2. Have you installed any recent software or hardware in your system?

3. Go to your device manager and send a screenshot.

Additionally, to have a better understanding of your system configuration and components please generate System Support Utility (SSU) report. Please follow instructions here and send the report - How to get the Intel® System Support Utility Logs on Windows*

I hope to hear from you soon!

Best regards,

Jed G.

Intel Customer Support Technician

[JoeGu]

[JedG_Intel]

Hello JoeGu,

I wanted to check if you had the chance to review the questions I posted. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello JoeGu,

Please provide the other information that I requested for me to address this concern correctly.

Also, could you translate the language in English on the screenshot that you attached?

Additionally, you may want to check out this link to help you out with your concern - Codes 10, 22, 28, 31, 43 or 45 Errors in Device Manager for Bluetooth® or Wireless (Wi-Fi) Devices

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

 Hello JoeGu,

I wanted to check if you had the chance to check my request and the information that I shared. Please let me know at your earliest convenience so that we can determine the best course of action to resolve this matter.

Best regards,

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hello JoeGu,

I have not heard back from you so I will close this inquiry now. If you need further assistance, please submit a new question as this thread will no longer be monitored.

Best regards,

Jed G.

Intel Customer Support Technician