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Unable to install KillerPerformanceSuite_34.23.5134_Win10-11x64 for 1675x on WinServer 2019

Martinz1
Beginner
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I am trying to install KillerPerformanceSuite_34.23.5134_Win10-11x64 for the 1675x wireless device on pcspecialist Lafité Pro Series: 15.6"   with Wireless KILLER™ Wi-Fi 6E AX1675.

I have windows server 2019 installed on it.

I get error message "The operating system is not adequate for running killer performance driver suite UWD"

I get the same error with KillerPerformanceSuite_34.23.3101_Win10-11x64

Please where can I get the driver rather than the suite?

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DeividA_Intel
Employee
531 Views

Hello Martinz1,  


  

Thank you for posting on the Intel® communities. I understand that you are looking for the Intel® Killer™ Wi-Fi 6E AX1675 drivers compatible with windows server 2019.


In this case, the Intel® Killer™ Wi-Fi 6E AX1675 as well as the Intel® Killer™ Performance Suite are only compatible with Windows 10 and Windows 11. The adapter also supports Linux (Ubuntu) but the Intel® Killer™ Performance Suite does not.


The Intel® Killer™ Performance Suite mentions "Only Windows® 10 and Windows 11 64-bit Operating systems are supported" and the Intel® Killer™ Wi-Fi 6E AX1675 shows in arc.intel.com "Supported Operating Systems: Windows 11, 64-bit*, Windows 10, 64-bit*, Linux*". You can check it in the following links:



If you want only the drivers, you will need to check with Microsoft to confirm if this adapter can be used with this operating system and to get the drivers created by Microsoft for this Windows version.


If you have any other questions, just let me know.



Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
507 Views

Hello Martinz1, 


This follow-up is to confirm if you have any other questions related to the operating system compatibility related to the Intel® Killer™ Wi-Fi 6E AX1675 (i/s) or if you are having the same issue with the supported operating system.


Let me know if you need further assistance.



Regards,  

Deivid A.  

Intel Customer Support Technician  


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DeividA_Intel
Employee
474 Views

Hello Martinz1, 


 

I was checking your thread and see that we have not heard back from you.  


I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread. 


 

Regards,  

Deivid A.  

Intel Customer Support Technician  


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