Wi-Fi Driver Installation Error (version: 23.120.0.3)

[Batuhann]

When I update the driver with Intel Driver & Support Assistant, I get the error in the log file I shared in the attachment (0x80070001). When I downloaded the driver manually and tried to install it, I got the same error again. My current driver version is 23.110.0.5 and the version I got the error from is 23.120.0.3. My Wi-Fi model is Intel(R) Wi-Fi 6 AX201.

[n_scott_pearson]

My recommendation would be to do a clean install. Here is my process for doing a clean install:

1. If you haven't already, download - but do not install just yet - the latest Bluetooth and Wireless driver packages for your adapter. Here are the current links for downloading these drivers: Wireless: https://www.intel.com/content/www/us/en/download/19351 and Bluetooth: https://www.intel.com/content/www/us/en/download/18649.
2. Most important! Disable Internet access. Unplug Ethernet cable and/or disable wireless. Keep disabled until told to re-enable. Note: This Wireless disable *must* be of type that will persist (i.e. stay disabled) across reboots.
3. From the Apps & Features applet, check for instances of Intel PROSet/Wireless Software and Intel Wireless Bluetooth. If none, skip forward to Step 6.
4. Uninstall each instance of Intel PROSet/Wireless Software and/or Intel Wireless Bluetooth that is present. When prompted, choose to "Discard Settings".
5. Manually reboot your computer, keeping Internet access disabled throughout.
6. From the Device Manager applet, check the Network Adapters section for an entry for Intel Wi-Fi 6 AX201 and check the Bluetooth section for an entry for Intel Wireless Bluetooth that has an Intel driver associated with it. If neither is the case, skip forward to Step 12.
7. Right click on the entry for Intel Wi-Fi 6 AX201 and select Uninstall Device. In the dialog that is then presented, choose to (checkmark) Delete the driver software for this device.
8. Repeat step 7 until the option to Delete the driver software for this device is not offered (i.e., is greyed out).
9. Right click on the entry for Intel Wireless Bluetooth and open its properties. If it has an Intel driver associated with it, then uninstall it, choosing to (checkmark) Delete the driver software for this device.
10. Repeat step 9 until the option to Delete the driver software for this device is not offered (i.e., is greyed out).
11. Go back to Step 5.
12. Install the downloaded Bluetooth driver package you downloaded earlier (my rule: always install Bluetooth first).
13. Install the downloaded Wireless driver package you downloaded earlier.
14. Manually shutdown and reboot your computer.
15. Reenable Internet access. Restore Ethernet cable and/or reenable wireless.
16. Test.

Note: It sometimes takes multiple uninstall (and reboot) cycles to clean out the old installations, so don't give up on the process. If you get to, say, 10 cycles, stop there and attempt the installation of the latest drivers.

Hope this helps,

...S

[gokmenecer]

I have same issue. I've tried every steps you mentioned but not work.

[Mystrael]

I have same issue. I deleted everything but nothing changed.

[Blocky_Man]

I have the same error.  The installation software is hanging at initialisation and won't install.

[n_scott_pearson]

Hhmmm, I have 20-odd PCs (mostly Intel NUCs) and laptops here and none of them have had any issues with the installation of this release. Of course, while I run IDSA for the notifications, I do not let IDSA do any of the installations. I do all installations manually by downloading the packages (since I use them on multiple PCs) and then installing.

Have all of you installed the other Intel packages provided by your system/motherboard vendor? It is especially important to install the Intel Chipset Device Software (which is actually supposed to be installed before any other packages), Intel Management Engine and Processor (Serial I/O, etc.) packages. Never rely on Windows to handle this and never rely on IDSA to install what is needed - because they don't. 

...S

[Emrahozaras]

same issue here!

  

[batubay]

Same here. I followed @n_scott_pearson 's instructions but unfortunately didn't work.

[Blocky_Man]

Turns out the problem in my case was that the windows VSS service was broken.  I assume the driver installer creates a restore point and hangs if that fails.  Anyway I fixed VSS and it all installed properly.

[EBX]

Hello I fixed mine by:

https://downloadmirror.intel.com/848620/WiFi-23.120.0-Driver64-Win10-Win11.zip

Downloading zip from here, extracting it, then manually updating it from device manager. To do it,

Go Device Manager -> Under Network Adapters, Right Click Intel(R) Wi-Fi 6E AX211 160MHz -> Update Driver -> Browse my computer for driver software -> Set directory to the zip you extracted, then update -> Reboot after installation

[Emrahozaras]

I fixed mine with your instructions. Thanks a lot... 
It's weirdly easy that i mad at myself since i couldn't think before

[alpoguz]

zip dosyanını nasıl çıkarcaz ve dizini olarak ayarlayacağız

[Emrahozaras]

1. Bu iki programdan birini indirip kur 

2. Yeniden başlat

3. Bu linkten dosyayı indir https://downloadmirror.intel.com/848620/WiFi-23.120.0-Driver64-Win10-Win11.zip

4. İndirdiğin yere git ve dosyanın üzerinde ters tıkla

5. Buraya ayıkla, buraya çıkart gibi birkaç alternatif göreceksin pc'de bir yer seçip (dilersen bir klasör) oraya çıkart dosyaları ve bu lokasyonu (dosyaları çıkarttığın yeri) unutma.

6. Bilgisayarda Aygıt Yöneticisi -> Ağ Bağdaştırıcıları altında, Intel(R) Wi-Fi 6E AX211 160MHz'e sağ tıklayın -> Sürücüyü Güncelle -> Bilgisayarımdaki sürücü yazılımını gözat -> İndirip çıkardığınız  dosyasının dizinini seçin, ardından güncelleyin -> Kurulum tamamlandıktan sonra bilgisayarı yeniden başlatın.