Wifi be200 not working after suspend

[Jens1]

Hello, 

Upon boot my wifi works as expected.

Then after it has suspended (and woken up again) it does not work anymore (it doesn't find any networks), the only thing that makes it function is a full reboot.

The error message is something like "Unable to change power state from D3cold to D0, device inaccessible" in dmesg.

I have a Lenovo IdeaPad Pro 5 14IAH10.

I use Ubuntu 24.04.02 LTS.

I used both kernel 6.11.0-26.26 (os default) and 6.15 (latest).

I used firmware versions xx-94.ucode (os default) and xx-98.ucode (latest).

My wifi card is a be200, I think, see below.
lspci -nnk | grep -A2 0280

01:00.0 Network controller [0280]: Intel Corporation Wi-Fi 7(802.11be) AX1775*/AX1790*/BE20*/BE401/BE1750* 2x2 [8086:272b] (rev 1a)

Subsystem: Intel Corporation BE200 320MHz [Gale Peak] [8086:00f4]

Kernel driver in use: iwlwifi

Apparently this is a common issue, but I haven't been able to find a solution.

Also command 

sudo modprobe -r iwlmvm iwlwifi && sudo modprobe iwlwifi iwlmvm

does not work.

Any help is greatly appreciated.
Drivers/firmware etc. is new for me so if there is any other information I can provide please let me know.

All the best,

Jens

I have opened this thread as per request of an intel employee.

[JedG_Intel]

Hello Jens1,

Thank you for posting on Intel Community Forum.

It appears that you are experiencing connectivity issues and to assist you effectively, please help with the information below.

1. Were you able to have wireless connection in a normal/expected performance before?

2. Have you installed any recent software or hardware in your system?

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?

4. Is this issue happening at home, office environment or both?

5. Have you checked if this issue happens on different networks?

I look forward to your response.

Best regards

Jed G.

Intel Customer Support Technician

[Jens1]

Dear @JedG_Intel 

Thank you for helping me out.

1. Were you able to have wireless connection in a normal/expected performance before?
I just bought my laptop, less than 2 weeks ago. I bought my laptop without an operating system installed. I then installed Ubuntu, and I’ve had this issue ever since. So to answer your question, no, I did not have normal/expected performance before.

2. Have you installed any recent software or hardware in your system?
I did not install any hardware. And besides the ubuntu software system, no new software either.

3. Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
This is the original adapter. I have not touched it.

4. Is this issue happening at home, office environment or both?
This is a personal laptop, so in home environments. But I imagine that in an office I would have the same issue.

5. Have you checked if this issue happens on different networks?
I’ve had this issue in multiple locations, as everywhere I am I have this issue.
The problem is that after a suspend the wifi does not work in any way whatsoever. By consequence it is also unable to discover any networks, the wifi card just seems to be turned off.

Lastly, I also imagine the technical details in my original post above here might be of use to you as well.

If you need any more clarification or information I’d be happy to provide it to you. We can also organise a video call if you prefer.

Thank you again and all the best,

Jens

[JedG_Intel]

Hello Jens1,

Thank you for sharing all this information.

Upon reviewing the specifications of the Lenovo IdeaPad Pro 5 14IAH10, it appears that Linux operating systems are not fully supported on this device. This may be contributing to the issue you are currently experiencing.

Have you had the opportunity to verify Linux compatibility by contacting the original equipment manufacturer (OEM)? If not, I kindly recommend doing so. Once you have confirmation, please inform me so I can assist you further with the investigation.

Best regards

Jed G.

Intel Customer Support Technician

[Jens1]

Dear Jed,

I have just opened a thread on the Lenovo forum, I'm awaiting replies.
I do not think this device ships with linux out of the box, but it is possible to order without os (what I did).
In any case, I immagine intel would like its components/drivers to function also on linux.

Looking forward to your help,

Jens

[Mike_Intel]

Hello Jens1,

I hope this message finds you well. 

Were you able to check the previous post?

Please let us know if you still need assistance.

Best regards,

Michael L.

Intel Customer Support Technician

[JedG_Intel]

Hello Jens1,

The Intel wireless component is generally expected to function properly on Linux-based operating systems, provided that the system's hardware is compatible.

Since you have already reached out to Lenovo to verify whether your system officially supports Linux, may I kindly ask if you have received any updates from them regarding this matter?

Best regards

Jed G.

Intel Customer Support Technician

[JedG_Intel]

Hi Jens1,

Upon checking, I can see that you are already being assisted by a support on a different thread. To avoid confusion, I will be closing this one and we'll continue to utilize your original thread.

Best regards,

Jed G.

Intel Customer Support Technician

[Jens1 · Accepted solution]

Hi everyone,
I found my solution!
https://bbs.archlinux.org/viewtopic.php?id=293404

For me a fresh ubuntu install (kernel 6.14), a `sudo apt full-upgrade` and the script above did the trick.
Even if sudo modprobe -r iwlmvm iwlwifi gives an error it still works