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Wifi be200 not working after suspend

Jens1
New Contributor I
2,659 Views

Hello, 

 

Upon boot my wifi works as expected.

Then after it has suspended (and woken up again) it does not work anymore (it doesn't find any networks), the only thing that makes it function is a full reboot.

The error message is something like "Unable to change power state from D3cold to D0, device inaccessible" in dmesg.

 

I have a Lenovo IdeaPad Pro 5 14IAH10.

I use Ubuntu 24.04.02 LTS.

I used both kernel 6.11.0-26.26 (os default) and 6.15 (latest).

I used firmware versions xx-94.ucode (os default) and xx-98.ucode (latest).

My wifi card is a be200, I think, see below.
`lspci -nnk | grep -A2 0280

01:00.0 Network controller [0280]: Intel Corporation Wi-Fi 7(802.11be) AX1775*/AX1790*/BE20*/BE401/BE1750* 2x2 [8086:272b] (rev 1a)

Subsystem: Intel Corporation BE200 320MHz [Gale Peak] [8086:00f4]

Kernel driver in use: iwlwifi`

 

Apparently this is a common issue, but I haven't been able to find a solution.

 

Also command 

`sudo modprobe -r iwlmvm iwlwifi && sudo modprobe iwlwifi iwlmvm` 

does not work.

 

Any help is greatly appreciated.
Drivers/firmware etc. is new for me so if there is any other information I can provide please let me know.

 

All the best,

Jens

Similar post:
https://community.intel.com/t5/Wireless/Intel-WiFi-7-BE200-loses-connection-after-suspend-resume-on/m-p/1693034

I have opened this thread as per request of an intel employee

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1 Solution
Jens1
New Contributor I
1,363 Views

Hi everyone,
I found my solution!
https://bbs.archlinux.org/viewtopic.php?id=293404

For me a fresh ubuntu install (kernel 6.14), a `sudo apt full-upgrade` and the script above did the trick.
Even if sudo modprobe -r iwlmvm iwlwifi gives an error it still works

View solution in original post

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11 Replies
JeanetteC_Intel
Moderator
2,645 Views

Hello Jens1,

 

Thank you for posting in Intel Communities.

 

To better understand the issue, I would appreciate more information about your system. Please provide the following details so I can proceed with further investigation:

 

  1. Is the Intel® Wi-Fi 7 BE200 a pre-installed component of the Lenovo IdeaPad Pro 5 14IAH10?
  2. Was the system originally running Ubuntu, or was it initially equipped with Windows 11?
  3. Please share your system configuration by sending us the Intel System Support Utility (SSU) log file. *You can find the Help Guide here.

 

I look forward to your response.

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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Jens1
New Contributor I
2,557 Views

Dear @JeanetteC_Intel,

 

Thank you for your response. Here are the answers you requested:

1) Yes.
2) I ordered my laptop without OS. So it was running nothing. Now I installed windows and the wifi is working as expected, but I will move back to Ubuntu asap.

3) I included the file you requested, created directly from a bootable usb stick, I think all the information you need is there.

Thank you again,
Jens

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Jens1
New Contributor I
2,553 Views

In addition to this, I spend another day investigating this. 
Also simulating a 'reboot' after suspend by unbinding/binding the card from the pcie bus does not work. After an unbind a rescan does not find the wifi card.
I hope this information is helpful.

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JeanetteC_Intel
Moderator
2,605 Views

Hello Jens1,

 

Were you able to check the previous post? 

Let us know if you have any questions. 

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
2,432 Views

Hello Jens1

 

Thank you for providing the information I requested earlier. I wanted to let you know that I noticed another Community thread you started a few days before this one, which is still active and receiving responses. To prevent any confusion with the recommendations and information you share, could you please let me know which Community thread you would prefer to keep open so we can close the other one as a duplicate?

 

I'll be waiting for your response.

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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Jens1
New Contributor I
2,293 Views
Dear Jeanette,

The other thread can be closed.
We can continue with this one.

All the best,
Jens
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JeanetteC_Intel
Moderator
2,390 Views

Hello Jens1

 

Were you able to check the previous post? 

Let us know if you have any questions. 

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
2,244 Views

Hello Jens1,


Thank you for confirming. Please allow me some time to investigate this issue further, and I will provide another update as soon as possible.



Best regards

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
2,080 Views

Hello Jens1,

 

Kindly check your email for an update. Please be sure to check your inbox, as well as your spam and junk folders, as the message may have been directed there.

 

 

Best regards

JeanetteC.

Intel Customer Support Technician


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JeanetteC_Intel
Moderator
1,891 Views

Hello Jens1,

 

Since I haven't received any response from you recently, I will go ahead and close this thread. If you require help in the future, please submit a new inquiry, as this thread will no longer be monitored.

 

 

Sincerely,

JeanetteC.

Intel Customer Support Technician


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Jens1
New Contributor I
1,364 Views

Hi everyone,
I found my solution!
https://bbs.archlinux.org/viewtopic.php?id=293404

For me a fresh ubuntu install (kernel 6.14), a `sudo apt full-upgrade` and the script above did the trick.
Even if sudo modprobe -r iwlmvm iwlwifi gives an error it still works

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