I have an Asus Zenbook Flip (UX360UAK), with Windows 10 installed. After updating to version 1803, the wireless network became very bad and instable. I see only part of the networks available, and hardly can connect to them. Nevertheless, the drivers of the device (Intel AC 8260) are up to date. I have the latest driver installed for the device: 126.96.36.199 (dated 3/9/2018).
What have I done already:
- update of the BIOS
- I ran the intel driver & support assistant
- I remove the WAN miniports in the device manager (on request of Asus technical service)
- I remove the driver for the wireless device and went back to version 19 (on request of Asus technical service)
Attached the detailed report of the Intel Driver & Support assistant before update 1803 (everything working fine) and after the update (big problem with wifi).
The notebook is still in waranty, but I prefer to check for solutions myself, because if I will return the notebook, I need to wait long time to get it back.
The problem seems to be caused by the bluetooth. When disable bluetooth in the Windows settings, I have full access to wifi devices. When I enable the bluetooth, the weaker signals disappear, and I cannot connect to my wifi access point located in the same room. So:
- why this is happening to this Asus laptop? (my hp laptop has no issues with wifi when the bluetooth is on)
- how can I solve this problem?
Turning off the bluetooth is not an option, because I have bluetooth headset I use with skype and whatsapp...
Attached pictures with bluetooth disabled and enabled...