I have laptop Lenovo 700-17ISK with Windows 10. And everything was ok, but Intel Utility shows me that i need to updated driver for bluetooth.
Ok i downloaded it, but can't install.
I uninstalled driver manually, and now i just can't install new driver.
Bluetooth service started.
I downloaded all possible drivers for Wireless-AC 8260 and for bluetooth. wi-fi works perfect, bluetooth - no.
latest current drivers for Wireless-AC 8260 is "PROSet/Wireless Software and Drivers for Windows® 10" Version: 20.30.1 Date: 2/6/2018
last current version for BT "Intel® Wireless Bluetooth® for Windows® 10 " Version: 20.30.0 Date: 2/6/2018
In device manager bluetooth looks like unknow device
After "Driver update" in Device manager i always get this
In device description i see error code 28
Can someone help me with my problem ?
We understand you've encountered some difficulties while updating to the latest Bluetooth® drivers for your Intel® Dual Band Wireless-AC 8260.
To avoid issues like these, we recommend always installing your Bluetooth® before your Wireless driver. Please follow our clean installation method to troubleshoot your error code 28 and let us know if the issue continues:
And thank you for your answer but it didn't helped.
In the end i reseted Win10 and reinstalled all programs. For some reason restore also desn't worked .
If a clean OS installation doesn't help, it could mean that your adapter has failed. While the Bluetooth® and WiFi modules are integrated in the same adapter, they work and can fail independently.
Our best recommendation will be to engage your computer manufacturer and seek to purchase a replacement part from them.
- http://www.intel.com/content/www/us/en/support/topics/OEMs.html Computer Manufacturer Support Websites