Wireless-AC 9461 error 10 asus

[ill11umi]

Device PCI\VEN_8086&DEV_A0F0&SUBSYS_02648086&REV_20\3&11583659&0&A3 had a problem starting.

Driver Name: oem36.inf
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Service: Netwtw10
Lower Filters:
Upper Filters: vwifibus
Problem: 0x0
Problem Status: 0xC00000E5

[Jocelyn_Intel]

Hello, @ill11umi  

Thank you for posting on the Intel® communities. I will gladly assist you here. 

Please, answer these questions to have a better perspective on this issue: 

1. Is the Intel® Wireless-AC 9461 the pre-installed Wi-Fi card in your laptop or is it an integration (upgrade/ not the original card)? 
2. Was it working before? 
3. By error 10, do you mean there is an error code 10 in this adapter in the device manager? 

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @ill11umi    

I hope you are great. 

I am checking this thread and I would like to know if you were able to review my previous post.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician. 

[Jocelyn_Intel]

Hello, @ill11umi    

I hope you are doing great. 

As we have not heard back from you, we will proceed to close this thread now. I hope you could see my last post. 

If you need any further assistance, please feel free to contact us back and submit a new question as this thread will no longer be monitored.  

Best regards,  

Jocelyn M.   

Intel Customer Support Technician.