ax201 slow upload speed

[Yousefo_osayed]

i have bought laptop asus k513ea and i have a problem with wifi , the download is good and normal like another devices but the upload is very weak about 0.2 MB but in another devices is about 3 or 4 MB

[Hugo_Intel]

Hello Yousefo_osayed

Thank you for posting on the Intel Communities. I am sorry to hear that you are facing upload speed issues with your Intel® Wi-Fi 6 AX201.

Please let's try the following:

1.-Do a Clean Installation of the wireless drivers, visit your manufacturer's website and download the latest driver available, if the issue persists, try using our latest generic driver from the following website.

If the issue continues please let us know the following:

• Are you able to reproduce the same issue while on a hardwired connection?
• Have you rebooted your access point, router, or modem?
• Have you checked if this issue happens on different networks?
• In addition please run the Intel® System Support Utility and attach the log file.

Best Regards,

Hugo O.

Intel Customer Support Technician.

[Hugo_Intel]

Hello Yousefo_osayed

I hope you are doing fine. 

Were you able to check the previous post? 

Let us know if you still need assistance. 

Best regards,  

Hugo O.  

Intel Customer Support Technician.

[Hugo_Intel]

Hello Yousefo_osayed

I hope you are doing fine. 

I have not heard back from you. So I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored. 

Best regards, 

Hugo O.  

Intel Customer Support Technician.