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carte réseau Intel(R) Wi-Fi 6 AX201 160MHz code 10 or 43

Dy-Reverse
Beginner
632 Views

Hello, I have been experiencing a problem with my network card with code 10 or 43 for a few days.

I have no access to wifi on my computer, no more wifi icon or connection.

I have a problem with the Intel(R) AX201 160MHz which loses its connection.
The warning remains on the driver despite the installations and uninstallations of updates and reboots.


I even installed Intel driver and assistant but it tells me that everything is up to date.


No new updates with Windows Update so I don't know what this is due to.

2 times out of sleep mode and 1 time on power up.

This time do not know how to solve this problem.

Thanks for your help

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4 Replies
Jean_Intel
Employee
613 Views

Hello Dy-Reverse,


Thank you for posting on the Intel️® communities.  


In order to have a better understanding of your issue, please provide me with the following:

  • Is this the original adapter that came pre-installed in your system or have you changed/installed a new adapter recently?
  • Does the network connection work as expected on other systems?
  • Is this a laptop or desktop system? What is the model of your system?


Perform a Clean Installation of Wireless Drivers. Clean installation of the wireless/Bluetooth drivers is a troubleshooting step recommended to remove any previous installation files that might cause conflicts with new driver installations. There are two different types of drivers, generics provided by Intel and Equipment Manufacturer drivers, Intel’s generic graphics drivers are intended for testing, and our latest driver is the 22.170 version.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
602 Views

Hello Dy-Reverse,


I hope you are doing fine.


Were you able to check the previous post?

Let us know if you still need assistance.


Best regards, 

Jean O.  

Intel Customer Support Technician


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Jean_Intel
Employee
570 Views

Hello Dy-Reverse,

 

I hope you are doing fine.

 

I have not heard back from you. So we will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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Jean_Intel
Employee
563 Views

Hello Dy-Reverse,


I hope you are doing fine.


As my last recommendation, I would recommend you check this article that contains information about the issue you mentioned. However, if the article suggestions do not solve the issue, I recommend you contacting with your Original Equipment Manufacturer (OEM).


Remember that, as I mentioned before, I will close this thread. If you need any additional information, submit a new question, as this thread will no longer be monitored.

 

Best regards.

Jean O. 

Intel Customer Support Technician.


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