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jes_chu
Beginner
603 Views

have to find a intel FAE and get DRTU tool

It's urgent to get support from Intel FAE in China, we have used Intel Dual band AC-7265 but need to get a DRTU utility which could used for BLE/WiFi test. 

could Intel FAE help and contact me? 

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2 Replies
Sebastian_M_Intel
Moderator
587 Views

Hello jes_chu, 

 

Thank you for posting on the Intel® communities.   

 

I can see that internally there was a case created in which we provided some contact information for regulatory and testing for Intel® Wireless Adapters. 

 

Additionally, I would like to let you know that to get further support and official documentation about the Intel® Diagnostics and Regulatory Testing Utility (Intel® DRTU) for any Intel® Wireless Adapter, you can review the following support channels: 

 

  • Contact a Field Application Engineer (FAE): If your company has its own Intel® representative, you may want to inquire if they can assist you with this inquiry. Your company's Purchasing Department will normally have your Intel® representative's contact information. If you do not have a contact, you may want to speak with a Field Application Engineer from a local distributor to see whether they are able to help. A list of Intel® Authorized Distributors can be found here: https://www.intel.com/content/www/us/en/partner/where-to-buy/overview.html 

 

 

 

Regards, 

 

Sebastian M  

Intel Customer Support Technician  

Sebastian_M_Intel
Moderator
569 Views

Hello jes_chu, 

 

I hope the previous information was useful to you.


As mentioned, to get further support about  regulatory and testing for Intel® Wireless Adapters, you can use the contact information that was given internally.


You can also check with the Intel® Resource & Design Center for further support for the Intel® DRTU: https://www.intel.com/content/www/us/en/design/resource-design-center.html


Additionally, you can contact a Field Application Engineer from a local distributor to see whether they are able to help. A list of Intel® Authorized Distributors can be found here: https://www.intel.com/content/www/us/en/partner/where-to-buy/overview.html 

 

We will proceed to close this inquiry, if you need further assistance; please submit a new thread as this one will no longer be monitored.

 

Regards, 

 

Sebastian M 

Intel Customer Support Technician  


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