I have a dell 9020 aio optiflex with intel 7265n wireless card and after pc wake from a sleep the pc doesn't reconnect to the internet
my driver is up to date 22.214.171.124
Thanks for posting. We understand that you're experiencing problems to reconnect to wireless networks once your system resumes from sleep mode.
Please make sure the wireless adapter power options are set to maximum performance. Here's how to do it on Windows 10*:
1- Right click on the battery icon at the taskbar and select Power Options (laptop) or open the Start Menu and search for "Power Options" (desktop).
2- Click on Change plan settings for the current power plan.
3- Select Change advanced power settings.
4- Set the power saving mode on the Wireless Adapter Settings to "Maximum Performance" on both "On battery" and "Plugged in" options and click Apply. On Desktops, you'll have a single setting instead of "On battery" and "Plugged in".
Please let us know if the issue persists after applying these changes.
Thanks for checking the power options for the adapter.
In order to better assist you, please provide us with the following details:
- Please download and run the https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91... Intel® System Support Utility and share the resulting report with us. This will allow us to check you system and wireless adapter settings.
- What's exact problem you get when the system resumes from sleep mode? Are you able to see the network but can't connect to it, or is not visible at all?
- On Device Manager, what's the status of your Intel® Wireless-N 7265?
yes I'm still having this issue
now its even worse after I'm shutting down the pc and turn it on the Wi-Fi doesn't reconnect automatically
also after wake from sleep
the network is visible but doesn't reconnect
Thanks for your reply.
We recommend uninstalling Intel generic drivers and installing the drivers provided by your OEM (Original Equipment Manufacturer). Here's how:
NOTE: Links to third party sites are being offered for your convenience and should not be viewed as an endorsement by Intel of the content, products, or services offered there.
Please let us know the results.
Thanks for your reply. It is good to know the driver provided by the system OEM seems to be working fine.
We'll be waiting for your next update, this might be useful for other users with the same PC model.
We're just checking on this thread. Have you experienced wireless reconnection issues after installing the driver provided by the OEM?