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alowl
Beginner
1,122 Views

intel ac 7260 ping spike issue

so I keep getting ping spikes with this chipset from my gigabyte wb867d-i wireless card, i cant play csgo comp without lag spikes every two minutes and tbh im getting pretty annoyed with it now, this has been happening for weeks, old adapter is fine but not up to scratch for my internet speed. ive tried the scanwhenassociated regedit with no avail and ive tried other things like turning it to 20mhz only in the wifi settings, can anyone suggest anything else before i send this thing back for a refund.

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4 Replies
jbenavides
Honored Contributor II
70 Views

Hello arronleeds,

Since this card is a Gigabyte device, we advise you to check with http://www.gigabyte.com/support-downloads/support-downloads.aspx GIGABYTE - Support for support and updated drivers.

If the card came from factory with an Intel Intel® Dual Band Wireless-AC 7260, you might try the generic drivers from Intel https://downloadcenter.intel.com/product/75439/Intel-Dual-Band-Wireless-AC-7260 Drivers & Software.

Also, there is an existing thread about this topic, it includes many workarounds that have solved this condition for other users, the scanwhenassociated, wireless settings, Windows* configuration, among others.

alowl
Beginner
70 Views

ive done everything from all the threads to more and im still having this issue, this is happening on both my internet connections and im getting really fed up of it now tbh, i might try get a refund on it because this intel chipset is a joke.

jbenavides
Honored Contributor II
70 Views

Hello arronleeds,

In this case, we advise you to contact http://www.gigabyte.com/support-downloads/support-downloads.aspx Gigabyte Support for assistance since they are the manufacturer of the Add-in-card.

If you have further questions about the Intel® Dual Band Wireless-AC 7260, feel free to http://www.intel.com/content/www/us/en/support/contact-support.html Contact Intel Support, and a support agent will be able to provide any additional details and troubleshooting.

alowl
Beginner
70 Views

you shouldnt be selling the ac 7260 chipset if it has issues, its not respected.

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