Wireless
Issues related to Intel® Wireless Adapters and technologies
Announcements
This community is designed for sharing of public information. Please do not share Intel or third-party confidential information here.
6023 Discussions

older version proset/wireless cannot be removed message during update

NB4
Beginner
1,414 Views

Cannot install newer version (18.40.0) of proset/wireless for dual band ac-7260

error 000006b2 : the older version of intel pro/wireless driver cannot be removed

during installation I get the message feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package "Driver.msi"

when I manually go to source location it does contain driver.msi

have uninstalled pro/wireless. no change.

Thanks

0 Kudos
2 Replies
idata
Community Manager
119 Views

wobumang,

 

 

Which source are you trying to obtain the latest drivers from?

 

Have you check with your computer manufacturer in order to check if they have any possible restrictions regarding driver installation?

 

Which OS are you using?

 

 

Please, let know as soon as possible as we are looking forwad to assisting you with this.
idata
Community Manager
119 Views

wobumang,

 

 

We haven't heard from you in while since our last interaction. Could you please let us know if you still need our assistance?
Reply