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problem with wifi module ax200 working on any linux system

Duschman
Beginner
617 Views

Hello! My wifi module does not work on fedora and ubuntu. Drivers installed manually, but the module still does not work

  *-network UNCLAIMED
       description: Network controller
       product: Wi-Fi 6 AX200
       vendor: Intel Corporation
       physical id: 0
       bus info: pci@0000:30:00.0
       version: 1a
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress msix cap_list
       configuration: latency=0
       resources: memory:60100000-60103fff
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Steven_Intel
Moderator
590 Views

Hello Duschman,


Thank you for posting on the Intel® communities.


I am sorry that you are having issues with your Intel® Wi-Fi 6 AX200 (Gig+). I will be glad to help you,


Please provide the following information:


  • Was the wireless adapter working fine before?
  • Is this the original adapter that came pre-installed in your system, or have you changed/installed a new adapter recently?
  • Please confirm Fedora and Ubuntu version.


As well, please follow the next steps:


  1. Type # lspci​ and check if the wireless adapter is identified. If not, make sure it is properly integrated.
  2. Type # modinfo iwlwifi to check if there is output. If there is not, then the module is not installed and this is a distribution installation issue.
  3. Type # lsmod | grep iwlwifi​. If there is no result, the driver has not been loaded, and it is most likely a distribution issue. To verify, please type # dmesg | grep iwlwifi​. If the result is empty, the driver was not initialized and this is a distribution issue.
  4. Check whether the suitable firmware is installed. Please type: # dmesg | grep “no suitable firmware found!”​. If the result is not empty, it means there is no suitable firmware.


Let me know of the outcome.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
536 Views

We would like to know if you were you able to check the previous post.


Let us know if you still need assistance.


Best regards,


Steven G.

Intel Customer Support Technician.


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Steven_Intel
Moderator
493 Views

Since we have not heard back from you, we will close this thread. If you need any additional information, please submit a new question, as this thread will no longer be monitored.


Best regards,


Steven G.

Intel Customer Support Technician.


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