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8554 Discussions

problem with wifi

JCast40
Beginner
‎03-21-2019 03:41 AM
1,850 Views

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Hi, I do not know how much you understand since this is from Google but I will tell you my problem.

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I just bought a Veriton M4640G computer and when I got home I noticed that it does not have the wifi adapter, I started looking for it, downloaded it and installed the proset / wireless. The problem is that it seems that the driver was not installed.

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AlHill
Super User
‎03-21-2019 03:45 AM
1,283 Views

Does your computer have a wifi adapter or not? If it does not have the physical adapter (card or chip), then downloading the driver will not help you.

 

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an Intel support engineer can assist you.

 

Also, there is no need for google. Just use your language and the forum software can translate.

 

Doc

 

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JCast40
Beginner
‎03-21-2019 05:18 AM
1,283 Views
In response to AlHill

Oh! gracias,debi haber parecido un estupido.

In response to AlHill
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AlHill
Super User
‎03-21-2019 05:25 AM
1,283 Views

You do not have a wireless adapter in your device.

 

Doc

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JCast40
Beginner
‎03-21-2019 05:37 AM
1,283 Views

Ya veo =_= al menos me hubieran dicho esto cuando la compre pero bueno. Gracias por tu ayuda 👍

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AlHill
Super User
‎03-21-2019 05:43 AM
1,283 Views

Glad to help.

 

Doc

 

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