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BANDR9, Thank you for posting in the Intel® Communities Support.
In order for us to provide the most accurate assistance, we just wanted to confirm a few details about your system:
What is the model of the motherboard?
If this is a laptop, what is the model of it?
Is this a new computer?
Did you make any recent hardware/software changes?
Was it working fine before?
The wireless card, did you purchased it separately or did it came installed in the computer?
When did the issue start?
Which Windows* version are you using?
Did you check with your Internet service provider to make sure the Internet is working properly?
Does the problem happen at home or work environment?
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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BANDR9, I just wanted to check if you saw the information posted previously and if you need further assistance on this matter?
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation
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Yes, I saw thous informations, but in the meantime I was resolved the problem. I was installed a new version of windows
Trimis de pe iPhone‑ul meu
Pe 20 mar. 2019, la 2:13 a.m., Intel Forums <supportreplies@intel.com> a scris:
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BANDR9, Thank you very much for letting us know those results.
Perfect, excellent, it is great to hear that the problem got fixed.
Any other inquiry, do not hesitate to contact us again.
Regards,
Alberto R.
Intel Customer Support Technician
Under Contract to Intel Corporation

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