Aborted Intel Fortran Compiler

[JGood]

I get the following event log and to contact support forum. I am trying to install intel fortran compiler. It gets past the checks for VS 22 and then says an error occurred, unable to install. Contact support. Can anyone decifer at the bottom what the codes mean? Thanks in advance

10/11/2023 19:19:06:216 : 20392 : MESSAGE : C:\Program Files (x86)\Intel\oneAPI\Installer\installer.exe is run with arguments: --log-dir C:/Users/jenng/AppData/Local/Temp/intel_oneapi_installer/2023.10.11.19.18.59.086 --product-id intel.oneapi.lin.fortran-compiler.product --product-ver 2023.2.1-6 --package-path C:\Users\jenng\Downloads\w_fortran-compiler_p_2023.2.1.7_offline\packages
10/11/2023 19:19:06:216 : 20392 : MESSAGE : Installer is started in GUI mode
10/11/2023 19:19:06:216 : 20392 : MESSAGE : Installer executable location is C:\Program Files (x86)\Intel\oneAPI\Installer\installer.exe, version is 4.3.2.892
10/11/2023 19:19:06:216 : 20392 : MESSAGE : Package manager executable location is C:\Program Files (x86)\Intel\PackageManager\1.0\packagemanager.exe, version is 4.3.2-892
10/11/2023 19:19:06:216 : 20392 : MESSAGE : Product is set to intel.oneapi.lin.fortran-compiler.product,v=2023.2.1-6. Mode is set to install.
10/11/2023 19:19:06:741 : 13980 : MESSAGE : PreRequisite for other install successfully checked
10/11/2023 19:19:06:752 : 13980 : MESSAGE : PreRequisite for other Intel install successfully checked
10/11/2023 19:19:06:754 : 13980 : MESSAGE : All checks for preRequisite for supported operation system are passed
10/11/2023 19:19:08:780 : 13980 : MESSAGE : PreRequisite for admin rights successfully checked
10/11/2023 19:19:08:781 : 13980 : MESSAGE : PreRequisite for temporary folder successfully checked
10/11/2023 19:19:08:781 : 13980 : MESSAGE : PreRequisite for host architecture successfully checked
10/11/2023 19:19:08:830 : 20392 : MESSAGE : The following products are installed by the moment:
Id: intel.oneapi.lin.fortran-compiler.product, name: Intel® Fortran Compiler (Beta) & Intel® Fortran Compiler Classic, version: 2022.2.1, installation directory: C:\Program Files (x86)\Intel\oneAPI
Id: intel.oneapi.win.basekit.product, name: Intel® oneAPI Base Toolkit, version: 2022.3, installation directory: C:\Program Files (x86)\Intel\oneAPI
Id: intel.oneapi.win.hpckit.product, name: Intel® oneAPI HPC Toolkit, version: 2022.3, installation directory: C:\Program Files (x86)\Intel\oneAPI
End of installed products list.
10/11/2023 19:19:13:921 : 9720 : MESSAGE : PreRequisite for Instance Msi successfully checked
10/11/2023 19:19:22:917 : 9720 : MESSAGE : PreRequisite for free disk space passed
10/11/2023 19:19:22:918 : 9720 : MESSAGE : PreRequisite for permissions passed
10/11/2023 19:19:22:918 : 9720 : MESSAGE : PreRequisite for other install successfully checked
10/11/2023 19:19:22:918 : 9720 : MESSAGE : PreRequisite for other Intel install successfully checked
10/11/2023 19:19:22:972 : 9720 : MESSAGE : PreRequisite for Visual Studio running with id = [visualStudioRunning.2022] passed
10/11/2023 19:19:22:972 : 9720 : MESSAGE : PreRequisite for Visual Studio running with id = [visualStudioRunning.OtherUsers] passed
10/11/2023 19:19:23:022 : 20392 : MESSAGE : ISIP consent status is 'No'
10/11/2023 19:19:23:022 : 20392 : MESSAGE : Product installation directory is C:\Program Files (x86)\Intel\oneAPI
10/11/2023 19:19:23:022 : 20392 : MESSAGE : Product installation size required: 2489118060 bytes
10/11/2023 19:19:23:023 : 20392 : MESSAGE : Product will be (un)integrated with the following IDEs:
10/11/2023 19:19:23:023 : 20392 : MESSAGE : Microsoft Visual Studio* 2022
10/11/2023 19:19:23:024 : 20392 : MESSAGE : End of IDE list.
10/11/2023 19:19:23:044 : 9720 : MESSAGE : Graph State Dump.
----------------------------------------------------------------------------------------------------
intel.oneapi.lin.fortran-compiler.product,v=2023.2.1-6, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler,v=2023.2.1-17, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common,v=2023.2.1-17, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common-runtime,v=2023.2.1-17, Enabled, Selected, Not Installed
intel.oneapi.win.openmp,v=2023.2.1-17, Enabled, Selected, Not Installed
intel.oneapi.win.condaindex,v=2023.2.0-49398, Enabled, Selected, Not Installed
intel.oneapi.win.oneapi-common.vars,v=2023.2.0-49463, Enabled, Selected, Not Installed
intel.oneapi.win.oneapi-common.licensing,v=2023.2.0-49463, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger,v=2023.2.0-49331, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.fee.vs2019,v=2023.2.0-49331, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.vsmi.vs2019,v=2023.2.0-49331, Disabled, Not Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.fee.vs2022,v=2023.2.0-49331, Enabled, Selected, Not Installed
intel.oneapi.win.dpcpp_debugger.vsmi.vs2022,v=2023.2.0-49331, Enabled, Selected, Not Installed
intel.oneapi.win.mpi.runtime,v=2021.10.0-49372, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler-ide-reg,v=2023.2.1-17, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler.ide.vs2019,v=2023.2.0-49074, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common_vs2019,v=2023.2.0-49074, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.utils_vs2019,v=2023.2.0-49074, Disabled, Not Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common,v=2023.2.0-49074, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.regupdater,v=2023.2.0-49074, Enabled, Selected, Not Installed
intel.oneapi.win.ifort-compiler.ide.vs2022,v=2023.2.0-49074, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.common_vs2022,v=2023.2.0-49074, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.utils_vs2022,v=2023.2.0-49074, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.docs,v=2023.2.0-49074, Enabled, Selected, Not Installed
intel.oneapi.win.compilers-common.ide.docs-fort,v=2023.2.0-49074, Enabled, Selected, Not Installed
----------------------------------------------------------------------------------------------------

10/11/2023 19:19:23:307 : 20392 : MESSAGE : ----------------------------------------------------------------------------------------------------
10/11/2023 19:19:23:307 : 20392 : MESSAGE : Anonymous statistics fields:
10/11/2023 19:19:23:307 : 20392 : MESSAGE : EventId = 'install-min'
10/11/2023 19:19:23:307 : 20392 : MESSAGE : EventKey = 'S3UqiDQDs0egwqo7y1z17w=='
10/11/2023 19:19:23:307 : 20392 : MESSAGE : EventTime = ''
10/11/2023 19:19:23:307 : 20392 : MESSAGE : Id = 'intel.oneapi.lin.fortran-compiler.product,v=2023.2.1-6'
10/11/2023 19:19:23:307 : 20392 : MESSAGE : Message = '{ \"product_name\":\"[Windows] Intel® Fortran Compiler & Intel® Fortran Compiler Classic 2023.2.1\", \"lic_type\":\"\", \"support_code\":\"\", \"install_status\":\"4611\", \"product_tag\":\"\" }'
10/11/2023 19:19:23:307 : 20392 : MESSAGE : ProductId = '[Windows] Intel® Fortran Compiler & Intel® Fortran Compiler Classic 2023.2.1'
10/11/2023 19:19:23:307 : 20392 : MESSAGE : ----------------------------------------------------------------------------------------------------

[RahulC_Intel]

Hi Jennifer, could you please share the below details for further investigation: 

• OS build on which you are installing the software  
• Is the installer an online or an offline package?  
• Version of Microsoft Visual Studio installed along with it's build version
• Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system   
• Installation Log files.  
  • The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs  

[JGood]

Rahul. 

Thank you for following up, please see below

OS Build - Windows 11 Version 21H2 (OS Build 22000.1335)

Installer is offline (w_fortran-compiler_p_2023.2.1.7_offline.exe)

Visual Studio Community 2022 - 17.7.5

Intel OneAPI - I have multiple programs but do not use any 

   Intel oneAPI command prompt for IA32 Visual Studio 2022,

   Intel oneAPI command prompt for Intel 64 for Visual Studio 2022,

After looking more into it, I had Intel Basic tool kit and Intel HPA toolkit from 2022 installed, as well as fortran compiler from 2022 installed. I uninstalled Intel oneAPI Basic took kit, Intel HPC toolkit, and it removed all my Intel oneAPI programs except

   Intel oneAPI command prompt for IA32 Visual Studio 2022,

   Intel oneAPI command prompt for Intel 64 for Visual Studio 2022,

When I go to uninstall fortran compiler 2022, I get a checksum error. I tried to install offline fortran 2023.2.1.7 again and have attached the installer log. 

It looks like the checksum in the JSON file is incorrect, but I am not sure how to fix that. Or is that my main issue? 

[RahulC_Intel]

Hi Jennifer, please note that Visual Studio Community 17.7.5 has not been tested and validated on Intel® Fortran Compiler by our engineering team. It may or may not work with Visual Studio 17.7.5.

We recommend you, refer to the link: https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/intel-compilers-compatibility-with-microsoft-visual-studio-and-xcode.html and check the compatible Visual Studio Version for your Intel® Fortran Compiler.

[JGood]

That doesn't make sense with the installer having a checksum problem on my prior version of fortran that was installed and cannot be uninstalled.  Which is where the install is stopping. In the log it says the VS is verified and completes the check. 

[JGood]

I rolled back to Visual Studio that is compatible as per the table, (17.6.4) and still coming up with the same prompt that it will not install. I've attached the installation log, it looks like the checksums are all matching. I am going to try to roll it back to 17.4 to see if its still a compatibility issue. 

[JGood]

Rolled back all the way to 17.2.4 and still is coming up with same error. Can anyone from Intel help by looking at the install log? Or is this not where I should go to ask for that? 

I have installed VS 22 and the updated Fortran on another Windows computer and it works seemingly, so I know it is most likely not a compatibility issue at this point. I do need to get it working on this particular computer that is having this issue, I just do not know the codes that are given in the log and what they particularly mean when the log shows that it fails. Hopefully someone can help.... 

Thanks

[RahulC_Intel]

Hi Jennifer, we understand your concern. Kindly follow the troubleshooting steps to resolve the issue:

• Completely uninstall all the version of Visual Studio, then install Visual Studio compatible versions 2022 17.6.4 from the scratch. Make sure that the uninstalling process automatically remove any an all files from the below path.  
  • Path: C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll  
• Make sure you select the 'Desktop development with C++' component while installing the Visual Studio.  
• You may refer to the below link to download the latest version of Intel® oneAPI Base Toolkit (download Offline Installer).
  • Link: https://www.intel.com/content/www/us/en/developer/tools/oneapi/base-toolkit-download.html
• Install Intel® oneAPI Base Toolkit then integrate with their compatible Visual Studio versions.  
• You may refer to the below link to check the compatibility list of Intel® oneAPI Base Toolkit. 
  • Link: https://www.intel.com/content/www/us/en/developer/articles/reference-implementation/intel-compilers-compatibility-with-microsoft-visual-studio-and-xcode.html 

[JGood]

Followed all directions and still came up with the same blue screen from intel installer. See screen shots below

[RahulC_Intel]

Hi Jennifer, thanks for the update, please try the below workaround steps. They may seem quite similar to the set of steps provided previously, however, these are for complete uninstallation and clean installation. Please proceed with the steps only when the previous step has been completed.

Note: We would recommend you make sure that all Microsoft Visual Studio instances are uninstalled, by using the InstallCleanup.exe from the previously (and below) provided link.

Link: https://docs.microsoft.com/en-us/visualstudio/install/uninstall-visual-studio?view=vs-2022

• Check & make sure that C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll does NOT exist anymore. If it was not removed with Microsoft Visual Studio for some reason, please unregister the DLL using 

'REGSVR32 /U C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll'

command in Command Prompt as Administrator, and then rename the file to Backup_Microsoft.VisualStudio.Setup.Configuration.Native.dll so the Intel® Installer can't load it.

• Try uninstalling the Intel® Fortran Compiler now.
• Now reinstall Visual Studio and install the oneAPI HPC toolkit instead of Fortran Standalone Compiler.

However, please let us know the below details, if the issue persists.

• A copy of the installed Visual Studio info.
• The logs from the oneapi %TEMP% directory

Looking forward to your response.

[JGood]

Ok I got all the way up to uninstalling Fortran. Steps in order I did them 

1. Ran installcleanup.exe - COMPLETED (See Screenshot)

2. Found C:\ProgramData\Microsoft\VisualStudio\Setup\x86\Microsoft.VisualStudio.Setup.Configuration.Native.dll was STILL There

3.  Unregistered DLL (See Screenshot) - COMPLETE

4. Rename file to Backup_Visual.... COMPLETE (see screenshot)

5. Uninstall Fortran compiler - found an old beta version on my list of programs (See Screenshot)

6. Begin uninstallation process - (See Screenshot)

Error came up about failed to find manifest file (see screenshot)

[JGood]

I checked and the manifest.json and it is in file directory. I tried to attached file, but file type is not supported  

[RahulC_Intel]

Hi Jennifer, we have sent you a private message. Kindly check your inbox.

[Devorah_H_Intel · Accepted solution]

@JGood  

Regarding uninstalling the older 2022.2.1 Fortran Compiler issue:

Try to download the original installer  https://registrationcenter-download.intel.com/akdlm/IRC_NAS/18996/w_fortran-compiler_p_2022.2.1.19749_offline.exe

Run it and then uninstall from there.

Now that you have a clean system. 

-Install the VS 17.6 or other compatible version of VS

-Make sure the Desktop development with C++' component is selected in VS

-Run HPC Toolkit 2023.2

Let me know how it goes. 

[JGood]

Devorah, 

That worked!! Its all good to go now, 

Thank you!!