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Intel OneAPI install failed

n6532l
Beginner
602 Views

Installation of the basic toolkit for OneAPI failed. Log file attached.

Labels (1)
0 Kudos
4 Replies
ArpanB_Intel
Moderator
576 Views

Hi James, unfortunately we were unable to find any logs attached to the thread. Also, could elaborate on the issue your are encountering during the installation? More information helps us to resolve your issues quicker.


n6532l
Beginner
559 Views

Hi Arpan_Intel,

I was attempting to install using a command window with the program "w_BaseKit_p_2022.1.2.154_offline.exe" using command:

 

D:\internetdownloads_win_10\IntelOneAPI\w_BaseKit_p_2022.1.2.154_offline.exe" -l install.txt

I directed the output to a log file, a redacted version is shown below.

Previously I tried GUI installation.
I got a popup asking for a folder for extracted files.
After clicking Extract a window showing a progress bar pops up.
When done a window showing Intel oneAPI Base Toolkit and saying"

"Installer will check your system requirements and launch automatically. Click Continue to begin"


When I click "Continue" a blue window with the Intel logo pops up and the closes fast.

I see no sign of anything being installed on my computer.

I got similar behavior from an attempt at a GUI install of the file "w_HPCKit_p_2022.1.2.116_offline.exe" but did not attempt to install that file from the command line.

 

----------------------------------
my Visual Studio version:

Microsoft Visual Studio Community 2022
Version 17.1.0
VisualStudio.17.Release/17.1.0+32210.238
Microsoft .NET Framework
Version 4.8.04084

Installed Version: Community


---------------------------------

my device:

OS Name Microsoft Windows 10 Pro
Version 10.0.19043 Build 19043
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-BQIQCU5
System Manufacturer HP
System Model OMEN X by HP Desktop PC 900-0XX
System Type x64-based PC
System SKU X9T34AV
Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date AMI F.28, 6/29/2020
SMBIOS Version 2.8
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer HP
BaseBoard Product 81B6
BaseBoard Version 1.1
Platform Role Desktop
Secure Boot State On
PCR7 Configuration Elevation Required to View
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.19041.1503"
User Name DESKTOP-BQIQCU5\murph
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 32.0 GB
Total Physical Memory 31.9 GB
Available Physical Memory 26.6 GB
Total Virtual Memory 36.7 GB
Available Virtual Memory 29.7 GB
Page File Space 4.75 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes


-------------------------------

file I ran from command window: w_BaseKit_p_2022.1.2.154_offline.exe

------------------------------------------------

from the log file:


27.02.2022 17:42:03 : 16128 : Start
27.02.2022 17:42:03 : 16128 : Web Image Build Info: Package ID: w_wi_p_2.0.0.027 , May 27 2020 15:27:53
27.02.2022 17:42:03 : 16128 : === Parse Command Line ===
27.02.2022 17:42:03 : 16128 : Command Line: "D:\internetdownloads_win_10\IntelOneAPI\w_BaseKit_p_2022.1.2.154_offline.exe" -l install.txt
27.02.2022 17:42:03 : 16128 : === Load default configuration ===
27.02.2022 17:42:03 : 16128 : InitLCID: UserDefaultLCID: 1033
27.02.2022 17:42:03 : 16128 : SetZipArchiveFileName: D:\internetdownloads_win_10\IntelOneAPI\w_BaseKit_p_2022.1.2.154_offline.exe
27.02.2022 17:42:03 : 16128 : SetExtractFolder: D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:03 : 16128 : SetAppToLaunchAfterExtracting: bootstrapper.exe
27.02.2022 17:42:03 : 16128 : SetSupportedLCIDs: 1033
27.02.2022 17:42:03 : 16128 : SetSupportedLCIDs: current LCID: 1033
27.02.2022 17:42:03 : 16128 : SetHideExtractFolderDialog: 0
27.02.2022 17:42:03 : 16128 : SetRemoveExtractedFiles: 1
27.02.2022 17:42:03 : 16128 : SetRemoveExtractedFilesShowCheckbox: 1
27.02.2022 17:42:03 : 16128 : SetAppGUIMode: Interactive Simple GUI mode
27.02.2022 17:42:03 : 16128 : SetRemoveExtractedFilesRememberUserChoice: 1
27.02.2022 17:42:03 : 16128 : SetNetworkPathProhibited: 1
27.02.2022 17:42:03 : 16128 : WARNING : String Resource 1595 was not found for Language 1033. It will be used from English (1033)
27.02.2022 17:42:03 : 16128 : SetInstallationScopeCmdLineForSetupgPerMachine:
27.02.2022 17:42:03 : 16128 : SetProductName: Intel® oneAPI Base Toolkit
27.02.2022 17:42:03 : 16128 : Get RemoveExtractedFiles from Registry
27.02.2022 17:42:03 : 16128 : SetRemoveExtractedFiles: 1
27.02.2022 17:42:03 : 16128 : === Save Configuration from Command Line ===
27.02.2022 17:42:03 : 16128 : === Open and Verify Archive ===
27.02.2022 17:42:03 : 16128 : Archive is correct zip package
27.02.2022 17:42:03 : 16128 : Archive is not corrupted
27.02.2022 17:42:03 : 16128 : Uncompressed size of archive content is 3766617970
27.02.2022 17:42:03 : 16128 : Max path length of archive content is 142
27.02.2022 17:42:03 : 16128 : === Start Interactive Simple GUI Extracting ===
27.02.2022 17:42:08 : 16128 : Verify Extract folder: D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:08 : 16128 : Create secure folder: D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:08 : 16128 : Extract folder is correct
27.02.2022 17:42:08 : 16128 : Verify free disk space for: D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:08 : 16128 : Free disk spase: 1755402330112 ; Required disk space (size of content + buffes in 1 MB for log file): 3767666546
27.02.2022 17:42:08 : 16128 : Free disk space is enough
27.02.2022 17:42:08 : 16128 : SetExtractFolder: D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:08 : 9668 : Extracting started
27.02.2022 17:42:08 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\app-icon
27.02.2022 17:42:08 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\app-icon\oneapi-1024x1024.png

...

more like above

...

27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\platforms
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\platforms\qwindows.dll
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\Qt6Core.dll
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\Qt6Core5Compat.dll
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\Qt6Gui.dll
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\Qt6Network.dll
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\Qt6Widgets.dll
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\qt_source_code.txt
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\README.md
27.02.2022 17:42:18 : 9668 : Extracting: D:\download\w_BaseKit_p_2022.1.2.154_offline\third-party-programs.txt
27.02.2022 17:42:18 : 9668 : Extracting finished successfully
27.02.2022 17:42:18 : 16128 : Set RemoveExtractedFiles to Registry
27.02.2022 17:42:18 : 16128 : === Launch Setup.exe ===
27.02.2022 17:42:18 : 16128 : Setup.exe : D:\download\w_BaseKit_p_2022.1.2.154_offline\bootstrapper.exe
27.02.2022 17:42:18 : 16128 : Command line :
27.02.2022 17:42:18 : 16128 : Working Dir : D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:18 : 16128 : D:\download\w_BaseKit_p_2022.1.2.154_offline\bootstrapper.exe was launched
27.02.2022 17:42:18 : 16128 : Child window was NOT found
27.02.2022 17:42:19 : 16128 : Child window was NOT found
27.02.2022 17:42:20 : 16128 : Child window was NOT found
27.02.2022 17:42:21 : 16128 : The following child window found: Intel® oneAPI Base Toolkit
27.02.2022 17:42:21 : 16128 : Child window was found
27.02.2022 17:42:21 : 16128 : Waiting end of child process...
27.02.2022 17:42:28 : 16128 : Return Code of child process: -1073741819
27.02.2022 17:42:28 : 16128 : Setup.exe was launched
27.02.2022 17:42:31 : 16128 : === Remove extracted content after installation ===
27.02.2022 17:42:31 : 16128 : Remove file: D:\download\w_BaseKit_p_2022.1.2.154_offline\third-party-programs.txt
27.02.2022 17:42:31 : 16128 : Remove file: D:\download\w_BaseKit_p_2022.1.2.154_offline\README.md
27.02.2022 17:42:31 : 16128 : Remove file: D:\download\w_BaseKit_p_2022.1.2.154_offline\qt_source_code.txt
27.02.2022 17:42:31 : 16128 : Remove file: D:\download\w_BaseKit_p_2022.1.2.154_offline\Qt6Widgets.dll

...

more like above

...

27.02.2022 17:42:33 : 16128 : Remove file: D:\download\w_BaseKit_p_2022.1.2.154_offline\app-icon\oneapi-1024x1024.png
27.02.2022 17:42:33 : 16128 : Remove directory: D:\download\w_BaseKit_p_2022.1.2.154_offline\app-icon
27.02.2022 17:42:33 : 16128 : Remove directory: D:\download\w_BaseKit_p_2022.1.2.154_offline
27.02.2022 17:42:33 : 16128 : Finish
27.02.2022 17:42:33 : 16128 : WARNING : Return Code is overwrited by Setup.exe return code. [ret code] = 1000 + [setup.exe ret code]
27.02.2022 17:42:33 : 16128 : Return Code: -1073740819

ArpanB_Intel
Moderator
537 Views

James, the issue was related to a bug in the installer 2022.1.2 with regards to it's integration with Microsoft Visual Studio 2022.


The new version of the Intel® oneAPI Toolkits have been released that has fixed the integration issue with Microsoft* Visual Studio* 2022 version 17.1.x. Please proceed to download the new 2022.1.3 version of the toolkit.


For free download of the toolkits, visit> https://www.intel.com/content/www/us/en/develop/articles/free-intel-software-developer-tools.html


ArpanB_Intel
Moderator
485 Views

James, unfortunately we were unable to hear back from you.


If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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