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Intel oneAPI HPC Toolkit download

Mavroudis
Beginner
2,925 Views

Hi,

My student license for Intel Parallel Studio XE Cluster Edition has expired and I have been advised that the Intel oneAPI Base + HPC Toolkit have replaced it. 

I have installed the Intel oneAPI Base Toolkit successfully.

When trying to download the Intel oneAPI HPC Toolkit for Windows operating system and Web & Local distribution, there is not such option to download. I have been advised by the Intel Support to try and download it without signing in or in incognito mode. None of these work for me. I have also tried to use different browsers, but it does not work either. 

Any suggestions to solve this issue? 

Thanks.

1 Solution
ChrisB_Intel
Moderator
2,467 Views

We believe the issue has been root caused and resolved.  If anyone is still experiencing an issue please let us know.  

 

Thanks

Chris

 

View solution in original post

12 Replies
MarianFlores
Beginner
2,885 Views

Exactly the same is happening to me! Looking forward to a solution. 

Le_Bourlot__Jacques
2,838 Views

Same for me on Mac OSX

very frustrating

Jacques

AGr
Beginner
2,827 Views

I have the same problem. Downloading and installing the base Toolkit was no problem, but no download option appears for the HPC Toolkit. I would appreciate any suggestions.

MaryT_Intel
Moderator
2,518 Views

Hello @AGr , @Mavroudis , @MarianFlores ,

We have cleared the cache on our side to make sure it is not an issue on our side. Can each of you please try downloading this again after first clearing your browser cache, or testing it incognito? 

We are hoping this resolves the issue but let us know. Thank you!

Mary Taylor

Community Manager

AGr
Beginner
2,487 Views

Hello @MaryT_Intel ,

Thanks a lot for your help, it is now working for me and I was able to download it.

GouthamK_Intel
Moderator
2,821 Views

Hi,

Thanks for reaching out to us!

I apologize for the delay, as this thread is related to downloading and installation, we are moving this thread to the dedicated forum which handles the Registration, Download, Licensing, and Installation issues for faster response.

Have a Good day!


Thanks & Regards

Goutham


ChrisB_Intel
Moderator
2,682 Views

We are currently investigating the issue.  Thus far we have not been able to replicate it on our end.  Issues like this can typically be resolved by clearing cookies and cache, or using an incognito browser. 

For anyone still experiencing the issue after trying that please provide, me with your basic OS information, build/version number, and your browser information.  Any screen shots you can provide would be helpful as well.  

If you would prefer not to provide that information on the public form you are welcome to send me a private message.  

Our apologies for the inconvenience.

 

student2
Beginner
2,693 Views

Hi,

I am trying to download the HPC toolkit for Windows, but the download link is missing. When I click on the windows operating system then choose the distributor, it does not give me an option for local or online download version. Without this option, I am unable to download the HPC toolkit for the Fortran compiler. I would like a link or download file for the local version of the HPC toolkit. Any help would be appreciated. 

PrasanthD_intel
Moderator
2,652 Views

Hi Carlin,


We have a dedicated forum(Registration, Download, Licensing and Installation - Intel Community) for download/installation issues of OneAPI and I am moving this thread to that forum for better support.


Regards

Prasanth


MarianFlores
Beginner
2,611 Views

Dear ChrisB, 

I tried in 4 different internet explorers with and without their incognito modes (Google Chrome, Internet Explorer, Mozilla Firefox and Microsoft Edge). This is how the problem looks like:

MarianFlores_0-1615795060776.png

In Internet Explorer I could see something different but still was not able to download it:

MarianFlores_1-1615795135895.png

Yesterday I accessed the link through another computer and there were no problems. I downloaded it and managed to install it.

Thanks for your support.

ChrisB_Intel
Moderator
2,553 Views

@MarianFlores  Thanks for the information.  Would you mind letting me know what country you are located in?  If you wish to keep that private, please feel from to PM me.  

 

Thanks

Chris

 

ChrisB_Intel
Moderator
2,468 Views

We believe the issue has been root caused and resolved.  If anyone is still experiencing an issue please let us know.  

 

Thanks

Chris

 

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