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Unable to complete installation

xin1
Beginner
545 Views

An error has been encountered during the installation process. Detailed istallation log files are under 'C:\Users\hk\AppData\Local\Temp\inter_oneapi_installer\2003.04.30.23.33.58.313'.

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ArpanB_Intel
Moderator
475 Views

Hi Yang, please share the below information with us:


- OS build on which you are installing the software

- Is the installer an online or an offline package?

- Version of Microsoft Visual Studio installed along with it's build version

- Other versions of Intel® Parallel Studio XE or Intel® oneAPI already installed on the system

- Screenshots of the error screen

- Installation Log files apart from the one shared

The default path for a log file for a oneAPI installation is: C:\Program Files (x86)\Intel\oneAPI\logs

The default path for a log file for a Parallel Studio XE installation is: %temp%\pset_tmp_PSXE<version>_<username>


We would like to know.


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ArpanB_Intel
Moderator
436 Views

Yang, unfortunately we were unable to hear back to you.



If you have any further queries, please post a new question as this thread will no longer be monitored by Intel®.


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