Analyzers
Community support for Analyzers (Intel VTune™ Profiler, Intel Advisor, Intel Inspector)
Announcements
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
4821 Discussions

Can not launch intel VTune Profiler 2021.2 in Windows 10

Ken3150
Beginner
1,053 Views

Hello

I cannot launch profiler in gui mode on my Windows. 

The app shows its logo, but closes within a few seconds.

 

I've tried to open it in the console.

"vtune" worked perfectly, but "vtune-gui" showed the message below. 

"Node.js HTTP port is not availableFailedTo Access Critical Module"

 

Any help is appreciated. 

Thank you.

 

Ken

Labels (1)
0 Kudos
7 Replies
Nick_F
Beginner
1,017 Views

I am getting the exact same issue - VTune Profiler 2021.2, Windows 10 version 1909.

Running vtune-gui --log-to-console --log-level=debug returns the "port not available" line in Ken's post, as follows:

 

PowerShell wrote:

PS C:\Program Files (x86)\Intel\oneAPI\vtune\2021.2.0\bin64> .\vtune-gui.exe --log-to-console --log-level=debug
PS C:\Program Files (x86)\Intel\oneAPI\vtune\2021.2.0\bin64>
error: [Error: ENOENT: no such file or directory, open 'C:\Program Files (x86)\Intel\oneAPI\vtune\2021.2.0\bin64\-1'] {
errno: -4058,
code: 'ENOENT',
syscall: 'open',
path: 'C:\\Program Files (x86)\\Intel\\oneAPI\\vtune\\2021.2.0\\bin64\\-1'
}
Node.js HTTP port is not availableFailedTo Access Critical Module


 

Stas-Neverov-Intel
992 Views

Hi,

 

VTune GUI requires IPv4 and the loopback adapter. Please check that none of those is disabled:

 

ping 127.0.0.1

 

or:

 

netsh interface IPv4 show interfaces

 

The last command should list Loopback interface and the state should be Connected, like this:

 

Idx     Met         MTU          State                Name
---  ----------  ----------  ------------  ---------------------------
  1          75  4294967295  connected     Loopback Pseudo-Interface 1

 

 

Nick_F
Beginner
985 Views

Hello,

 

I have run both commands and can verify that there does not appear to be a problem.

Pinging localhost gives the expected, <1ms 0% loss result, while the IPv4 interfaces list the Loopback interface you described (numbers match exactly).

Ken3150
Beginner
977 Views

Hi

Thank you for your reply.

 

I just ran both commands and got exactly same results as Nick mentioned.

JananiC_Intel
Moderator
886 Views

Hi,

 

Thanks for the update.

 

We were not able to reproduce your issue.So could you share your complete error log as a separate file?

 

In the meantime you can also install and try the latest standalone vtune profiler 2021.3.0 from https://software.intel.com/content/www/us/en/develop/articles/oneapi-standalone-components.html#vtune

 

Regards,

Janani Chandran

 

 

JananiC_Intel
Moderator
857 Views

Hi,


Is your issue resolved?


If not could you share the complete error log?


Regards,

Janani Chandran


JananiC_Intel
Moderator
829 Views

Hi,


We assume that your issue is resolved.If you need any additional information, please submit a new question as this thread will no longer be monitored.


Regards,

Janani Chandran


Reply