VTune freeze system and BSOD watchdog timeout

[kerunix]

Friendly greetings !

• I'm on a brand new asus zenbook evo i5 (certified intel evo).
• windows 11 pro
• installed oneapi base toolkit
• profiling DPC++ application

when doing hardware sample instrumentation, running vtune as an administrator, vtune freeze the system after an underminated time (usually within 10s). if i wait for a while, the watchdog kicks in, bsod, reboot the system.

intel advisor works fine. 

i haven't crashed with user sampling yet. (i didn't use it a lot though).

everything is up to date, as far as i know (perhaps even too up to date?).

I'll give a try to uninstall/reinstall vtune. 

i didn't speficially install an intel iris driver, or any driver, should i ? (how?)

i didn't have any system crash beside vtune so the hardware is probably fine.

advice/suggestion welcome.

thank you.

[kerunix]

hum... i got a BSOD (watchdog again) while reinstalling vtune. that's weird.

[kerunix]

so i reinstalled driver and vtune, it didn't fix the bsod everytime i do hardware sampling.

I even disabled tons of crap (AI noise reducer, oled enhancement, ...)

[kerunix · Accepted solution]

I just got  bunch of new windows update. Now it works fine. no more BSOD

[JaideepK_Intel]

Hi,

Thank you for posting in Intel communities.

Glad to know that your issue is resolved. Thanks for sharing the solution with us. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

Thanks,

Jaideep