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Stuck on Login on Robotics SDK Download

DZhelyazkov
Beginner
‎09-16-2025 10:48 PM
354 Views

Hi.

I am attempting to access the Robotics SDK, but the website is stuck on an unusual login link (attached below).

I am already logged in, just as I am while posting this question, and I expect this issue to be resolved quickly.

 

https://consumer.intel.com/intelcorpb2c.onmicrosoft.com//B2C_1A_UNIFIEDLOGIN_SISU_STD_SAML/generic/login?entityId=ESH-PROD-EDGESOFTWARE&SAMLRequest=fZJbS8NAEIX%2FStj3ZNN4SVmalmiiBqotTargS9hupnUhma07Gy%2F%2FXpoqVBDfZjjDnI8zM5l9dK33Bpa0wYSNgpDNphOSXbsXae9ecAWvPZDzProWSQxCwnqLwkjSJFB2QMIpUab3cxEFodhb44wyLfOKLGF1AyqON%2FJSwlY28dkY5PaSeY8%2FhlEQMq8g6qFA...

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JesusE_Intel
Moderator
‎09-22-2025 09:41 AM
315 Views

Hi DZhelyazkov,


Could you please try signing into the following page and attempt to download the software package again? If you're still having issues, please try the following troubleshooting steps:

  • Use an incognito/private browser window
  • Clear your browser's cookies
  • Try from a different device

If you continue to experience issues, could you please provide a screenshot of the error message?


Edge Software Catalog


Regards,

Jesus


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GirishMurthy
Employee
‎09-26-2025 08:27 AM
213 Views
In response to JesusE_Intel

Hi @JesusE_Intel , I have followed the steps and unable to login. Just gets stuck indefinitely trying to login.

In response to JesusE_Intel
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JesusE_Intel
Moderator
‎09-26-2025 09:56 AM
207 Views

Hi DZhelyazkov,


Could you please use the steps below to capture additional logs for us to investigate further? Additionally, to test if the issue is specific to your account, is there another account you could use for testing?



Regards,

Jesus


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