EEPROM Access Tool (V 0.7.9) I211 Flash in UBUNTU18.04 for Tegra (ARM64, r32.4.2, Jetson Xavier NX)

[RChua1]

Eepromaccesstool 0.7.9 Dump error message "Check command open to write error" appears, the dumped OTP file is empty 0, the previous OTP burning back will also cause an error.

[CarlosAM_INTEL]

Hello, @RChua1​:

Thank you for contacting Intel Embedded Community.

We have contacted via email to help you.

Best regards,

@Mæcenas_INTEL​.

[RChua1]

We did not receive the email, maybe it was filtered by the MIS server.

 For questions about the "Check command open to write error" message, please send an email to <removed>.

thanks.

[CarlosAM_INTEL]

Hello, @RChua1​:

Thanks for your update.

We have sent again the email.

Best regards,

@Mæcenas_INTEL​.

[RChua1]

After the first successful refresh, we will not be able to refresh and change the MAC again.
Check the document "ethernet-controller-i210-i211-faq.pdf"  2.15 / 2.24.
How to change "iNVM word address 0xA, bit 15 is set to 1b"?

Check the document "I211-Ethernet Controller-datasheet.pdf" 3.2.3, How to enable "SECURITY_EN"?
We have tried to pull pin12 down but the result is the same.

Thank you.

https://community.intel.com/t5/Embedded-Connectivity/EEPROM-Access-Tool-V-0-7-8-not-working-for-programming-of-I210/mp/664576#M1640

https://community.intel.com/t5/Embedded-Connectivity/EEPROMARMTOOL-only-can-flash-I210-for-one-time-than-it-always/td-p/665728

[CarlosAM_INTEL]

Hello, @RChua1:

Thanks for your update.

Could you please clarify if you follow the suggestions that we provided in our previous email?

Best regards,

@CarlosAM_INTEL. 

[RChua1]

Hi @CarlosAM_INTEL 
We still haven't received a letter from the company's mailbox.

If the flash has the wrong hex, how to flash back?

thanks.

[CarlosAM_INTEL]

Hello, @RChua1:

Thanks for your reply.

Based on the information provided to you the past June 22nd, 2020, we have sent a private message through this tool with the suggestion that we have provided to the email register on your profile for this forum.

Best regards,

@CarlosAM_INTEL. 

[RChua1]

Hi @CarlosAM_INTEL 
  Sorry, after the Community update, the email disappeared.
After we try to replace nVIDIA NX with nVIDIA Jatson NANO processor, we can successfully flash (attached picture).

Best regards,

[CarlosAM_INTEL]

Hello, @RChua1:

Thanks for your reply.

Please follow our suggestion provided via the private message of this portal sent by us.

Best regards,

@CarlosAM_INTEL.

[RChua1]

Hi @CarlosAM_INTEL 

  after the Community update, the email disappeared. Can you resend it to us?

Best regards

[RChua1]

Best regards

[CarlosAM_INTEL]

Hello, @RChua1:

Thanks for your reply.

We have resent the communication in a private message through the community. It happened the past July 9th, 2020 as we mentioned in our previous communication, also you may confirm it in the attached screenshot specifically in the yellow-highlighted information.

Best regards,

@CarlosAM_INTEL. 

[RChua1]

Hi @CarlosAM_INTEL 
  Due to the update of the intel community, all messages in private messages disappeared (20200715.jpg).

The same platform/OS uses EEPROM Access Tool (V 0.7.9),
nVIDIA Jetson NANO can be updated. If you change to Xavier NX, an error will occur, where is the problem?

Best Regards,

[CarlosAM_INTEL]

Hello, @RChua1:

Thanks for your clarification.

We have sent again the private message as you may notice in the attached screenshot specifically in the yellow-highlighted information.

Best regards,

@CarlosAM_INTEL.

[RChua1]

hi @CarlosAM_INTEL 

We have confirmed many times that it is the same "no messages",
There is no yellow-highlighted information(20200716.jpg).

Our department has tried this problem for a long time, Must read this private message?

Best regards,

[CarlosAM_INTEL]

Hello, @RChua1:

Thanks for your reply.

Based on your profile information, we have sent again our communication to the address stated on it.

By the way,  to avoid delays we have to follow your June 22th, 2020 request.

Best regards,

@CarlosAM_INTEL