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ADL-S / PCH dose not working after SLP_A

doowonjeong
Beginner
‎11-23-2022 06:42 PM
2,552 Views

hello

I am using the ALDER LAKE S platform. (PCH: R680E)

NON-DEEP setting and EC is not used.

The power sequence is all fine, and the SPI also operates for about 500 ms after the voltage is applied.

However, currently my board does not work after SLP_A#.

SLP_S5# is not set to 3.3V.

 

HW STRAP setting of PCH is as follows.

- MAF (GPP_H12 : LOW )

- Disable ESPI ( GPP_C5 : HIGH)

- VCCSPI : 3.3V ( GPP_H18 : LOW )

- BBS ( GPP_I22 : LOW)

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CarlosAM_INTEL
Moderator
‎11-24-2022 08:58 AM
2,535 Views

Hello, @doowonjeong:

Thank you for contacting Intel Embedded Community.

We sent an email to the address related to this account with information that may help you.

Best regards,

@CarlosAM_INTEL.

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jlchu0705
Beginner
‎08-23-2023 08:07 PM
2,206 Views
In response to CarlosAM_INTEL

Hello,@CarlosAM_INTEL:

 

I also experienced the same issue.

Could you email me with information about this issue, too?

 

Thanks!

In response to CarlosAM_INTEL
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CarlosAM_INTEL
Moderator
‎08-24-2023 07:23 AM
2,189 Views
In response to jlchu0705

Hello, @jlchu0705:

Thank you for contacting Intel Embedded Community.

We sent an email to the address related to this account with information that may help you.

Best regards,

@CarlosAM_INTEL.

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cc_chen
Beginner
‎09-14-2023 01:22 AM
2,071 Views
In response to CarlosAM_INTEL

Hello,@CarlosAM_INTEL:

 

I also experienced the same issue.

Could you email me with information about this issue, too?

 

Thanks!

In response to CarlosAM_INTEL
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Diego_INTEL
Moderator
‎09-17-2023 01:23 PM
2,034 Views
In response to cc_chen

Hello @cc_chen,

 

Thank you for contacting Intel Embedded Community.

 

The email is referring to using our IPS support to submit a case regarding this issue. 

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

 

Best regards,

 

@Diego_INTEL 

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JackZ
Beginner
‎10-09-2025 02:47 AM
187 Views

Hello,@CarlosAM_INTEL:

I also experienced the same issue on ALDER LAKE N platform.
Could you email me with information about this issue, too?

Thanks!

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Diego_INTEL
Moderator
‎10-16-2025 01:17 PM
41 Views
In response to JackZ

Hello @JackZ,

 

Thank you for contacting Intel Embedded Community.

 

I don't have information about what was mentioned in the email but I it is possible that it was mentioned to use the Intel Premier Support for a better support regarding the issue.

https://www.intel.com/content/www/us/en/support/articles/000057045/ethernet-products.html

 

Best regards,

 

@Diego_INTEL 

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