Embedded Intel® Core™ Processors
Communicate Intel® Core™ Hardware, Software, Firmware, Graphics Concerns
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.
1109 Discussions

EEUPDATEW32.exe always fails?


We started getting intermittent failures recently using EEUPDATEW32 (as discussed on the Community forums here: https://communities.intel.com/thread/122076 https://communities.intel.com/thread/122076)

To try to address the intermittent failures, I tried the latest version of EEUPDATEW32.exe (in 348742-348742-quartzville-tools-488559.zip - "Intel Network Connections Tools 23.0 PV LAN Software Tools, 02-Feb-2018), and encountered a surprising new problem:

The new Windows 32-bit version (EEUPDATEW32.exe - version does not seem to work at all in any version of 32-bit Windows, including:

  • Windows PE 10 x86
  • Windows 7 SP1 x86
  • Windows 10 Enterprise 2016 LTSB x86

For example, in Windows 10, after running the provided "install.bat", the command: EEUPDATEW32 /mac_dump_all

results in an application error in the Windows Event Log:

Faulting application name: EEUPDATEW32.exe, version:, time stamp: 0x5a3a85d3

Faulting module name: EEUPDATEW32.exe, version:, time stamp: 0x5a3a85d3

Exception code: 0xc0000409

Fault offset: 0x00237963

Faulting process id: 0x1640

Faulting application start time: 0x01d3edeb39002b35

Faulting application path: C:\temp\EEUPDATEW32.exe

Faulting module path: C:\temp\EEUPDATEW32.exe

Report Id: 493385e5-da86-4209-9bf3-77a3f74d4e2e

Faulting package full name:

Faulting package-relative application ID:

Is this a known problem?

0 Kudos
1 Reply

Hello, h241x :

Thank you for contacting Intel Embedded Community.

In order to help you, we will contact you via email.

Best regards,