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EEUPDATEW32.exe always fails?


We started getting intermittent failures recently using EEUPDATEW32 (as discussed on the Community forums here: https://communities.intel.com/thread/122076 https://communities.intel.com/thread/122076)

To try to address the intermittent failures, I tried the latest version of EEUPDATEW32.exe (in 348742-348742-quartzville-tools-488559.zip - "Intel Network Connections Tools 23.0 PV LAN Software Tools, 02-Feb-2018), and encountered a surprising new problem:

The new Windows 32-bit version (EEUPDATEW32.exe - version does not seem to work at all in any version of 32-bit Windows, including:

  • Windows PE 10 x86
  • Windows 7 SP1 x86
  • Windows 10 Enterprise 2016 LTSB x86

For example, in Windows 10, after running the provided "install.bat", the command: EEUPDATEW32 /mac_dump_all

results in an application error in the Windows Event Log:

Faulting application name: EEUPDATEW32.exe, version:, time stamp: 0x5a3a85d3

Faulting module name: EEUPDATEW32.exe, version:, time stamp: 0x5a3a85d3

Exception code: 0xc0000409

Fault offset: 0x00237963

Faulting process id: 0x1640

Faulting application start time: 0x01d3edeb39002b35

Faulting application path: C:\temp\EEUPDATEW32.exe

Faulting module path: C:\temp\EEUPDATEW32.exe

Report Id: 493385e5-da86-4209-9bf3-77a3f74d4e2e

Faulting package full name:

Faulting package-relative application ID:

Is this a known problem?

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1 Reply

Hello, h241x :

Thank you for contacting Intel Embedded Community.

In order to help you, we will contact you via email.

Best regards,


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