Always timed out while polling for tx timestamp in ptp4l with hardware timestamp in E810-C

[WuYiLong]

Hi all,

I currently use Ethernet Controller E810-C for SFP 1593.

I am working on the O-RAN Configuration LLS-C1 architecture and need to send PTP synchronization messages to RU

My current goal is to use ens1f1np1 as a slave to receive PTP signals for synchronization, and ens1f0np0 to send them to RU for synchronization (as shown below).

Steps:
1. Enable ptp4l of ens1f1np1 to synchronize external signal source (completed)
2. Start ens1f1np1's phc2sys to synchronize PHC (completed)
3. Start ptp4l of ens1f0np0
4. Start phc2sys of ens1f0np0

At present, the synchronization of ptp4l and phc2sys of ens1f1np1 has been completed (as shown below).

But I currently get an error when executing ptp4l of ens1f0np0,

The executable file used by ens1f0np0 is in the attachment

Thanks.

[Poojitha]

Hi WuYiLong,

Thank you for reaching out to the Intel support. We acknowledge receipt of your concern and want to assure you that assisting you is our top priority. To effectively troubleshoot the issue you're facing, we require some additional information from your end.

Could you kindly provide the following details?

1.Kindly share the complete Ethernet controller model:

2.Please confirm system details:

Your prompt response with this information will greatly assist us in diagnosing and resolving the issue as quickly as possible.

We look forward to hearing from you soon.

Best regards,

Poojitha N

Intel Customer Support Technician

[Poojitha]

Hi WuYiLong

Greetings for the day!

We are following up to check if you were able to find the information we requested. Kindly confirm at your earliest convenience, so that we can continue assisting you in resolving this matter.

We appreciate your understanding!

Regards,

Poojitha

Intel Customer Support Technician

[WuYiLong]

Hello

Thank you for your reply,

I have successfully solved the problem "Always timed out while polling for tx timestamp in ptp4l with hardware timestamp in E810-C".

Thank you for your reply during this time.

Best regards,
YiLong

[Ragulan_Intel]

Hello WuYiLong,

Hope this message finds you well.

Thank you for the conformation, with this we are notifying you that your request will be archived as there are no pending actions from Intel Customer Support.

In the coming days, you may be invited to participate in a survey. Your feedback is highly valued, and we are eager to hear about your experience with our support.

Thank You & Best Regards,

Ragulan_Intel