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BClar22
Beginner
172 Views

Driver issue after Windows 10 clean install

Hi all. I have recently completed a clean install on an old gaming laptop upgrading from XP to Windows 10. Unfortunately, I am having issues with my Network Adapters - 'Intel (R) PRO 1000 PL Network Connection' and 'Intel (R) PRO/Wireless 3945ABG Network'. I am assuming this is an issue with the drivers as the ones still loaded are probably from the XP version. I attempted to run the ProWin32 program with no luck. Could someone please tell me which drivers I require to hopefully attempt a manual install? Thanks in advance...

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3 Replies
n_scott_pearson
Super User Retired Employee
57 Views

The Ethernet PHY in this laptop has long been discontinued and has not been supported since Windows XP. Absolutely no support for its use with Windows 10 is provided by Intel or Microsoft.

 

This Wireless card has also been discontinued and Intel does not support it on Windows 10. Microsoft does, however, include a driver for this card in the Windows 10 installation image and it should get installed automatically. Understand that there is no support for this driver and no subsequent updates will be forthcoming. Microsoft could also remove support for this driver at any time.

 

Sorry, reality bites.

...S

Michael_L_Intel2
Moderator
57 Views

Hello BClar22,

 

I can see that this inquiry has been re-opened.

Do you have clarifications or other questions related to this thread?

 

 If you have questions, please let us know. In case we do not hear from you, we will make a follow up after 3 workings days. Thank you.

 

Best regards,

Michael L.

Intel Customer Support Technicians

Michael_L_Intel2
Moderator
57 Views

Hello BClar22,

 

I am sending another follow up on the information that I requested. Since we have not heard back from you, I need to close this inquiry. If you need further assistance, please post a new question. 

 

Best regards,

Michael L.

Intel Customer Support Technicians

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