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Ethernet Controller I225-V wakes up my PC and I can't do anything about it (Windows 11)

Cigo
Beginner
3,892 Views

The ethernet adapter comes with my motherboard ROG STRIX B550-A GAMING.

I can neither uncheck "Allow device to wake up the PC" nor check "Allow only Magic Packets" on device settings in Device Manager.

I tried updating drivers, both from intel page and from my motherboard's support page.

I'm sure it's the ethernet adapter cause disabling it via the control panel solves the issue.

I really can't get why the options in Device Manager are greyed out.

Thanks for your time

Cigo_0-1707997830857.png

 

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1 Solution
818areen423
Beginner
1,992 Views

I have the same motherboard and had the same issue

 

go to device manager

network adapters

right click on the intel ethernet controller i225v -> properties

 

click advanced tab and scroll down

 

the last 3 should be:

wake on magic packet

wake on magic packet on s5

wake on pattern match

 

click on each one and set value to disabled

make sure to click apply and ok

your all set

 

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16 Replies
IntelSupport
Community Manager
3,833 Views

Hi Cigo,


Please allow us some time to review the details and we will get back with an update shortly.


Thanks & Regards,

Poojitha.N


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IntelSupport
Community Manager
3,795 Views

Hi Cigo,


Good day!


Could you please Reseat the Ethernet card and Reboot the system after reseat.


kindly update the status on the same.


Thank you


Regards,

Poojitha.N


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Cigo
Beginner
3,731 Views

Can you be a bit more specific with "reset your device"? What am I supposed to do? Do you mean "Roll Back drivers" or "Uninstall device" from device settings in Windows device manager?

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IntelSupport
Community Manager
3,753 Views

Hello Cigo,

 

Greetings for the day!

 

I hope this message finds you well.

 

We are following up to find out if you were able to find the information we provided. Please reply to confirm, so we can continue helping on a resolution. Looking forward to receiving your reply.

 

Regards,

Poojitha


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818areen423
Beginner
1,992 Views
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Poojitha
Employee
3,661 Views

Hi Cigo,


Greetings for the day!


Could you please confirm is Ethernet card embedded on your motherboard?,


Thanks & Regards,

Poojitha


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Cigo
Beginner
3,654 Views
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LeonWaksman
Super User
3,639 Views

Hi @Cigo 

Did you check the possibility of disabling WOL function using BIOS settings? I'm not familiar with the BIOS on your board, but you may try to check the APM Configuration and disable the WOL there.

 

Leon

 

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Cigo
Beginner
3,634 Views
Hi, thanks for answering.
I think it has to be on now, and I will check if it fixes the problem, but I think it will for sure.

The point is I might decide to turn on WOL eventually and I want only magic packets to turn the computer on, which is what is not happening now and it's the source of my problem.

I will see if the options in the device manager will be unlocked when I disable WOL from bios.
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Cigo
Beginner
3,626 Views

I checked, it was already disabled. Trying to enable the Power on by WOL didn't change anything.

 

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AlHill
Super User
3,625 Views

@Cigo   Many times, after such a change, a physical power down and back up is required.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Poojitha
Employee
3,529 Views

Hi Cigo,

 

It seems like there might be an issue with the system as well, so I would recommend reaching out to ASUS. They can provide support and guidance in diagnosing and resolving any problems with their products.

 

Please feel free to reach out if you require any additional information or assistance.


Thank you!


Regards,

Poojitha


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Poojitha
Employee
3,460 Views

Hi Cigo,

 

We are following up to find out if you were able to find the information we provided . It seems like there might be an issue with the system as well, so I would recommend reaching out to ASUS. They can provide support and guidance in diagnosing and resolving any problems with their products.

 

Please feel free to reach out if you require any additional information or assistance.


Thank you!


Regards,

Poojitha



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Poojitha
Employee
3,404 Views

Hi Cigo,

 

We are following up to find out if you were able to find the information we provided . It seems like there might be an issue with the system as well, so I would recommend reaching out to ASUS. They can provide support and guidance in diagnosing and resolving any problems with their products.

 

Please feel free to reach out if you require any additional information or assistance.


Thank you!


Regards,

Poojitha


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818areen423
Beginner
1,993 Views

I have the same motherboard and had the same issue

 

go to device manager

network adapters

right click on the intel ethernet controller i225v -> properties

 

click advanced tab and scroll down

 

the last 3 should be:

wake on magic packet

wake on magic packet on s5

wake on pattern match

 

click on each one and set value to disabled

make sure to click apply and ok

your all set

 

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Cigo
Beginner
1,945 Views

I got this exact same answer from Asus forum and it solved my problem. But thanks anyways!

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