Intel 82579LM Gigabit Network Connection

JSpit2 · ‎07-18-2019

Windows XP missing "Microsoft TCP/IP version 4"

How do I get that back/??

It used to be there - but, it disappeared - just noticed that..

Thanks

n_scott_pearson · ‎07-19-2019

Um, install a supported O/S?

JSpit2 · ‎07-19-2019

Your a big help - NOT!!

Mike_Intel · ‎07-19-2019

Hello JSpit2,

Thank you for posting in Intel Ethernet Communities.

Please try to re-installing the TCP/IP protocol, just follow the steps below and if that did not work you can try re-install the Operating system.

1) Go the My Network Places and right click to choose Property

2) Select Local Area connection, right click to choose property

3) Click on the Install button to select the protocol from the list. click Add then Have Disk to search for the protocol to re-install

By the way, Windows XP is a legacy operating system and support has been ended and since this is a Microsoft Windows XP configuration, it would be best still if you try to contact and check this issue with Microsoft.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

Mike_Intel · ‎07-24-2019

Hello JSpit2,

I just want to check if you already tried our last recommendations.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

JSpit2 · ‎07-24-2019

I never really had it on Windows XP - so, I guess I am not missing anything.. Thanks for checking..

Mike_Intel · ‎07-24-2019

Hello JSpit2,

Have you tried our 3 steps recommendations above? What is the outcome?

If the steps that we provided did not worked, it is best if you try to contact Microsoft regarding the issue.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

Mike_Intel · ‎07-29-2019

Hello JSpit2,

Just want to check if you are still having the issue.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

Mike_Intel · ‎08-01-2019

Hello JSpit2,

Sending another follow up to check how is the system right now.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

JSpit2 · ‎08-01-2019

I am guessing I don't have a problem with not being able to see Microsoft TCP/IP Version 4 in my Windows XP OS. The version of your software that came with my Dell 7010 Computer I presume is not compatible with The XP OS... My Windows 7 on the same Computer shows the TCP/IP Version 4 just fine along with the Version 6.. I get everything over the internet just fine, so, I'm not going to worry about it anymore..

Mike_Intel · ‎08-01-2019

Hello JSpit2,

Thank you for the reply. Aside from this, do you need any assistance from us?

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

JSpit2 · ‎08-03-2019

Mike,

OK, in doing some research, it seems I need the following software for Windows XP:

Intel82579LM Gigabit Network Connection Internet Protocol Version 4(TCP/IPv4) Driver

Hopefully you can send me that file so I can get my IPv4 working using YOUR Internet hardware and software..

Thank You..

Joe

Mike_Intel · ‎08-05-2019

Hello JSpit2,

If you are referring to the Windows XP driver for 82579LM, you may download this driver to the link below:

https://downloadcenter.intel.com/download/18717/Network-Adapter-Drivers-for-Windows-XP-Final-Release?product=47620

As stated on the link, this is the final release as Windows XP is a legacy operating system.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

JSpit2 · ‎08-05-2019

Hey, thanks - I'll give that a try and see what happens!!

Mike_Intel · ‎08-06-2019

Hello JSpit2,

Thank you, I will wait for your update on this.

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

Mike_Intel · ‎08-09-2019

Hello JSpit2,

To avoid confusion, can we close this thread and continue our discussion on this thread below?

https://forums.intel.com/s/question/0D50P00004PQx7mSAD/ok-in-doing-some-research-it-seems-i-need-the-following-software-for-windows-xp?language=en_US

If you have questions, please let us know.

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

JSpit2 · ‎08-09-2019

I did close this yesterday as you had asked me to - but, I guess it showed up again. I think your website is either messed up, or because I am an old guy I can’t fathom whats going on.. I will go to it and close it again... Thanks for trying to help me out... I presume you are getting these e,ail messages, if so, please respond so I will know you are. Joe