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Intel(R) Ethernet Connection (2) I218-V Adapter is experiencing driver- or hardware- related problem*** How do I fix this?

TLong10
Beginner
8,015 Views

I would greatly appreciate any advice. Quick Run through:

 

This is not an issue with my router or my modem - I am posting this from my laptop which I connected with from both WiFi and Ethernet.

 

All of my WAN Miniports are functional

 

In Device Manager My Intel(R) Ethernet Connection (2) I218-V Adapter has a caution flag. I have attempted to update the drivers (Kinda hard without internet huh...) however device manager seems to thing that the drivers are the most recent.

 

Update:

OS-Windows 10 Version 1803

 

Please let me know if any additional information would be helpful to find a solution

 

Thanks all!

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8 Replies
LeonWaksman
Super User
6,932 Views

What is your Operating System and what is the O.S. version?

 

Leon

 

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TLong10
Beginner
6,931 Views

Hi Leon,

 

I am running Widows 10 Version 1803

 

Thanks

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LeonWaksman
Super User
6,931 Views
  1. Download the latest driver: https://downloadcenter.intel.com/download/25016/Ethernet-Intel-Network-Adapter-Driver-for-Windows-10?product=71305 if your Windows is 64bit version please download the PROWinx64.exe file, otherwise PROWin32.exe for 32-bit (x86) editions of Windows.
  2. Disconnect the internet and uninstall in Device Manager My Intel(R) Ethernet Connection (2) I218-V Adapter. Check the Delete option.
  3. Install the previously downloaded from Intel driver.
  4. Reconnect the Internet and reboot your computer.

 

Leon

 

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TLong10
Beginner
6,931 Views

Thank You Leon,

 

I will give this a try and let you know if it solves my issue.

 

Much appreciated,

Tyler

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TLong10
Beginner
6,931 Views

Unfortunately this did not work, I have updated my BIOS and my drivers, I believe it might be a hardware issue. My current adapter is integrated into my motherboard. Would i be able to bypass this issue with a Ethernet-to-USB Adapter or an additional/new adapter socketed into my motherboard?

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LeonWaksman
Super User
6,931 Views

Hi Tyler,

  1. Did you try using Windows troubleshooter to fix this problem? Right click on network icon in task bar and then click on Troubleshot problems.
  2. Is the network adapter enabled in bios?
  3. About your question for using other adapter? I can't answer this for sure. You may try.

 

Leon

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Mike_Intel
Moderator
6,931 Views

Hello TLong10,

 

Thank you for posting in Intel Ethernet Communities. 

 

We just want to check if the issue is now fixed after trying the last recommendations.

 

If you have questions, please let us know.

 

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

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Mike_Intel
Moderator
6,931 Views

Hello TLong10,

 

I have not heard back from you so I will close this inquiry now. 

If you need further assistance, please post a new question. 

 

Best regards,

Michael L.

Intel Customer Support Technicians

A Contingent Worker at Intel

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