Problems upgrading the firmware on XL710 cards

[cphil4]

Attempting to update firmware on Intel XL710 using XL710_NVMUpdatePackage_v4_50_Linux.tar.gz.

The update fails with the error

Error: Image iSCSI offset exceeds image size (offset=0x65D, image size=0x200)

Driver details:

Driver 1.3.39.1

edora 22 4.1.10-200.fc22.x86_64 kernel

Full details:

6356.328566] i40e: Intel(R) Ethernet Connection XL710 Network Driver - version 1.3.39.1

6356.348081] i40e 0000:81:00.0: fw 4.33.31377 api 1.2 nvm 4.42 0x800018a3 1.108.0

6356.348087] i40e 0000:81:00.0: The driver for the device detected an older version of the NVM image than expected. Please update the NVM image.

6356.426816] i40e 0000:81:00.0: MAC address: 0c:c4:7a:19:69:f6

6356.430917] i40e 0000:81:00.0: SAN MAC: 0c:c4:7a:1a:2d:a8

6356.468210] i40e 0000:81:00.0 ens1f0: renamed from eth0

6356.479710] IPv6: ADDRCONF(NETDEV_UP): ens1f0: link is not ready

6356.558395] i40e 0000:81:00.0: PCI-Express: Speed 8.0GT/s Width x8

6356.564953] i40e 0000:81:00.0 ens1f0: NIC Link is Up 40 Gbps Full Duplex, Flow Control: None

6356.575019] i40e 0000:81:00.0: Features: PF-id[0] VFs: 64 VSIs: 66 QP: 32 RX: PS RSS FD_ATR FD_SB NTUPLE DCB VxLAN PTP VEPA

6356.604972] i40e 0000:81:00.0 ens1f0: NIC Link is Down

6356.618270] i40e 0000:81:00.1: fw 4.33.31377 api 1.2 nvm 4.42 0x800018a3 1.108.0

6356.618274] i40e 0000:81:00.1: The driver for the device detected an older version of the NVM image than expected. Please update the NVM image.

6356.693940] i40e 0000:81:00.1: MAC address: 0c:c4:7a:19:69:f7

6356.697973] i40e 0000:81:00.1: SAN MAC: 0c:c4:7a:1a:2d:a9

6356.734429] i40e 0000:81:00.1 ens1f1: renamed from eth0

6356.756447] IPv6: ADDRCONF(NETDEV_UP): ens1f1: link is not ready

6356.826063] i40e 0000:81:00.1: PCI-Express: Speed 8.0GT/s Width x8

6356.827599] i40e 0000:81:00.1 ens1f1: NIC Link is Up 40 Gbps Full Duplex, Flow Control: None

6356.846738] i40e 0000:81:00.1: Features: PF-id[1] VFs: 64 VSIs: 66 QP: 32 RX: PS RSS FD_ATR FD_SB NTUPLE DCB VxLAN PTP VEPA

6358.417845] i40e 0000:81:00.0 ens1f0: NIC Link is Up 40 Gbps Full Duplex, Flow Control: None

[root@localhost Linux_x64]# ./nvmupdate64e -l nvmupdatelog01.txt

Intel(R) Ethernet NVM Update Tool

NVMUpdate version 1.25.20.03

Copyright (C) 2013 - 2015 Intel Corporation.

WARNING: TO AVOID DAMAGE TO YOUR DEVICE, DO NOT EXIT OR REBOOT OR POWER OFF THE SYSTEM DURING THIS UPDATE

Inventory in progress. Please wait [*****-....]

Num Description Device-Id B:D Adapter Status

=== ====================================== ========= ===== ====================

01) Intel(R) I350 Gigabit Network Connecti 8086-1521 03:00 Update not available

02) Intel(R) Ethernet Converged Network Ad 8086-1583 129:00 Update available

Select adapter(s) to be updated (only 'Update available' adapters may be selected

[(comma-separated adapter numbers) | All | eXit]: All

Do you want to save a backup copy of current NIC images? [Yes | No]: No

Update process in progress. Please wa...

[st4]

Hi Clivep,

Let me check on this.

rgds,

wb

[st4 · Accepted solution]

Hi clivep,

Good day. Here is what you can try, Upgrade first via previous NVMUpdate version 1 downloadable at

https://downloadcenter.intel.com/download/25222/NVM-Update-Utility-for-Intel-Ethernet-Converged-Network-Adapter-XL710-X710-Series https://downloadcenter.intel.com/download/25222/NVM-Update-Utility-for-Intel-Ethernet-Converged-Network-Adapter-XL710-X710-Series

Once completed, proceed to the newer NVMupdate version 1.25

https://downloadcenter.intel.com/download/24769/NVM-Update-Utility-for-Intel-Ethernet-Converged-Network-Adapter-XL710-X710-Series https://downloadcenter.intel.com/download/24769/NVM-Update-Utility-for-Intel-Ethernet-Converged-Network-Adapter-XL710-X710-Series

Hope this helps.

rgds,

wb

[cphil4]

Thank you. This solution has worked wonderfully for us.