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Device is an INTEL ETHERNET CNA X710-DA2 on Proxmox 7.3-4 (Debian 11) with Linux 5.15.83-1-pve
Compiled and loaded latest (4.7.0) iavf/i40evf driver:
modinfo iavf
filename: /lib/modules/5.15.83-1-pve/kernel/drivers/net/ethernet/intel/iavf/iavf.ko version: 4.7.0 license: GPL description: Intel(R) Ethernet Adaptive Virtual Function Driver author: Intel Corporation, <linux.nics@intel.com> alias: i40evf srcversion: 7DCC6639127A9BBD62708A9 alias: pci:v00008086d00000DD5sv*sd*bc*sc*i* alias: pci:v00008086d00001889sv*sd*bc*sc*i* alias: pci:v00008086d000037CDsv*sd*bc*sc*i* alias: pci:v00008086d00001571sv*sd*bc*sc*i* alias: pci:v00008086d0000154Csv*sd*bc*sc*i* depends: retpoline: Y name: iavf vermagic: 5.15.83-1-pve SMP mod_unload modversions
Using latest (9.10) nvmupdate64e:
./nvmupdate64e
Num Description Ver.(hex) DevId S:B Status === ================================== ============ ===== ====== ============== 02) Intel(R) Ethernet Controller XL710 N/A(N/A) 154B 00:001 Access error Generic ID
lspci:
lspci -vv
01:00.0 Ethernet controller: Intel Corporation Device 154b (rev 01) Subsystem: Intel Corporation Device 0000 Physical Slot: 1 Control: I/O- Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR+ FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0, Cache Line Size: 32 bytes Interrupt: pin A routed to IRQ 24 NUMA node: 0 IOMMU group: 35 Region 0: Memory at f2800000 (64-bit, prefetchable) [size=8M] Region 3: Memory at f3000000 (64-bit, prefetchable) [size=32K] Expansion ROM at f7200000 [disabled] [size=512K] Capabilities: [40] Power Management version 3 Flags: PMEClk- DSI+ D1- D2- AuxCurrent=0mA PME(D0+,D1-,D2-,D3hot+,D3cold+) Status: D0 NoSoftRst+ PME-Enable- DSel=0 DScale=0 PME- Capabilities: [50] MSI: Enable- Count=1/1 Maskable+ 64bit+ Address: 0000000000000000 Data: 0000 Masking: 00000000 Pending: 00000000 Capabilities: [70] MSI-X: Enable- Count=129 Masked- Vector table: BAR=3 offset=00000000 PBA: BAR=3 offset=00001000 Capabilities: [a0] Express (v2) Endpoint, MSI 00 DevCap: MaxPayload 2048 bytes, PhantFunc 0, Latency L0s <512ns, L1 <64us ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset+ SlotPowerLimit 0.000W DevCtl: CorrErr- NonFatalErr- FatalErr- UnsupReq- RlxdOrd- ExtTag+ PhantFunc- AuxPwr- NoSnoop- FLReset- MaxPayload 256 bytes, MaxReadReq 512 bytes DevSta: CorrErr+ NonFatalErr- FatalErr- UnsupReq+ AuxPwr- TransPend- LnkCap: Port #0, Speed 2.5GT/s, Width x8, ASPM L1, Exit Latency L1 <16us ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+ LnkCtl: ASPM Disabled; RCB 64 bytes, Disabled- CommClk+ ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt- LnkSta: Speed 2.5GT/s (ok), Width x8 (ok) TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt- DevCap2: Completion Timeout: Range ABCD, TimeoutDis+ NROPrPrP- LTR- 10BitTagComp- 10BitTagReq- OBFF Not Supported, ExtFmt- EETLPPrefix- EmergencyPowerReduction Not Supported, EmergencyPowerReductionInit- FRS- TPHComp- ExtTPHComp- AtomicOpsCap: 32bit- 64bit- 128bitCAS- DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis- LTR- OBFF Disabled, AtomicOpsCtl: ReqEn- LnkCap2: Supported Link Speeds: 2.5GT/s, Crosslink- Retimer- 2Retimers- DRS- LnkCtl2: Target Link Speed: 2.5GT/s, EnterCompliance- SpeedDis- Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS- Compliance De-emphasis: -6dB LnkSta2: Current De-emphasis Level: -6dB, EqualizationComplete- EqualizationPhase1- EqualizationPhase2- EqualizationPhase3- LinkEqualizationRequest- Retimer- 2Retimers- CrosslinkRes: unsupported Capabilities: [100 v2] Advanced Error Reporting UESta: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UEMsk: DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol- UESvrt: DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol- CESta: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+ CEMsk: RxErr- BadTLP- BadDLLP- Rollover- Timeout- AdvNonFatalErr+ AERCap: First Error Pointer: 00, ECRCGenCap+ ECRCGenEn- ECRCChkCap+ ECRCChkEn- MultHdrRecCap- MultHdrRecEn- TLPPfxPres- HdrLogCap- HeaderLog: 00000000 00000000 00000000 00000000 Capabilities: [150 v1] Alternative Routing-ID Interpretation (ARI) ARICap: MFVC- ACS-, Next Function: 0 ARICtl: MFVC- ACS-, Function Group: 0 Capabilities: [1a0 v1] Transaction Processing Hints Device specific mode supported No steering table available Capabilities: [1d0 v1] Secondary PCI Express LnkCtl3: LnkEquIntrruptEn- PerformEqu- LaneErrStat: 0
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Hello KL20,
Thank you for posting in Intel Ethernet Communities.
Please share the following information that would help in checking your request.
1. Kindly share more details regarding the issue X710-DA2 does not initialize. Is it being detected from your BIOS and OS or the card does not work at all?
2. When was the issue first encountered?
3. Please share the PBA of the adapter. You may refer to the link below on where to find the PBA number. Providing photos of the adapter focusing on the markings (white sticker) found on the physical card will be highly appreciated for us to double check on it. The PBA consists 6-3 digit number located at the last part of the serial number. This would help us identify if you are using an Original Equipment Manufacturer(OEM) or retail version of Intel Ethernet Adapter.
Identify Your Intel® Network Adapter Model Using PBA Number
Looking forward to your reply.
We will follow up after 3 business days in case we don't hear from you.
Best regards,
Crisselle C.
Intel® Customer Support
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1. The card shows up in lspci and nvmupdate64e, but as it does not function, it does not return any network devices/adapters. So no ip/ethtool outputs are available.
2. 01/19/23, same day as post.
3. H58362-003
Thanks
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Hello KL20,
Thank you for the prompt reply.
Can you share when and where did you purchased the adapter? Have you also tried testing it on a different system?
Looking forward to your reply.
We will follow up after 3 business days in case we don't hear from you.
Best regards,
Crisselle C.
Intel Customer Support
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2018 or so, most likely from ingram micro; it's been sitting around for a while. The mfg date on the card says 12/2015.
It did not work on Windows either.
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Hello KL20,
Thank you for the swift response.
Can you provide us front and back photos of the card for us to identify if you are using an Original Equipment Manufacturer(OEM) or retail version of Intel Ethernet Adapter.
Awaiting to your reply.
Should there be no response from you, I’ll make sure to reach out after 3 business days.
Best regards,
Crisselle C.
Intel Customer Support
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H58362-003 is Intel® Ethernet Converged Network Adapter X710-DA2 (Eagle Fountain DP) Retail
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Hello KL20,
Appreciate your effort in providing the information requested.
Can you try the latest i40e driver version 2.22.8 as we noticed that the one you installed was the iavf driver? Download the package from link below.
Intel® Network Adapter Driver for PCIe* 40 Gigabit Ethernet Network Connections under Linux*
Awaiting to your rpely.
We will follow up after 3 business days in case we don't hear from you.
Best regards,
Crisselle C.
Intel Customer Support
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Hi KL20,
Greeting!
This is a follow up if you have had a chance to try the latest i40e driver version 2.22.8?
You could download from link below.
Intel® Network Adapter Driver for PCIe* 40 Gigabit Ethernet Network Connections under Linux*
Looking forward to hear from you soon.
Best regards,
Irwan_Intel
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Greeting!
This is a follow up if you have had a chance to try the latest i40e driver version 2.22.8 in the previous post?
Looking forward to hear from you soon.
Best regards,
Irwan_Intel
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Hi KL20,
Please be informed that we will now close this request since we haven't received any response from our previous follow up. Just feel free to post a new question if you may have any other inquiry in the future as this thread will no longer be monitored.
Best Regards,
Irwan_Intel
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