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Hi
In newly built windows 2012 r2 server, whenever I am selecting the properties of nic takes long time to open and I have seen that during this slowness , found that Wmiprvse is consuming 2 to 3 % CPU which is seem to be normal value but the device manager stucks in the screen until the properties get open.
Brand of the Ethernet card is Intel, Brand of the server is Dell R740
Still the server is being in build phase only ,not yet brought to production .
Any help is highly appreciated
Thanks & regards
S.Swaminathan
Live & and let others live!!!
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Same topic is posted by me on https://social.technet.microsoft.com/Forums/en-US/5f4e0bff-e04a-4fed-87f5-d504cea747f2/selecting-nic-properties-slow?forum=winservergen
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Hello,
Sorry for the delayed reply , I found that the issue was in the ANS of Intel Proset( iScsi feature is already not selected ) , removing that , restarting the server, resolved the issue .
May I know what is the reason why ANS causes the issue in these servers?
Best regards,
Swaminathan S
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Hello Michael,
Thank you for the reply, Please find the actions taken from my side during the troubleshooting
1. Have you tried opening the properties of other devices in device manager? Are you getting the same issue?
Only the network interface controllers properties are having this issue
2. Have you tried updating the drivers including your chipset driver?
I have run the latest SUU from Dell , thereby all the drivers are up to date
3. What are some of the troubleshooting steps that you have tried so far?
Disabled all the nic's , Intel(R) Gigabit 4P I350-t rNDC & Intel(R) Ethernet Converged Network Adapter X710 and tried to open the properties connecting to the server via iDRAC , same symptom
But when opening the team adapter Microsoft Network Adapter Multiplexor Driver ' properties , it opens instantly
From this point , I am suspecting the Intel driver related issues which is causing the mentioned delay .
N.B: I checked the same thing in another new build server with the same specifications deployed using the same ISO. Exactly the same problem exists.
Thanks ,
Regards,
Swaminathan S
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Hello,
Sorry for the delayed reply , I found that the issue was in the ANS of Intel Proset( iScsi feature is already not selected ) , removing that , restarting the server, resolved the issue .
May I know what is the reason why ANS causes the issue in these servers?
Best regards,
Swaminathan S
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Hello swamithanj,
This is a possible driver issue and I am happy that everything seems fine now.
Let us know if you have any other questions.
Best regards,
Michael L.
Intel Customer Support
Under Contract to Intel Corporation
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