x722da4fh sfp+ compatibility

[drac]

According to page 3 of the product brief for this card it only supports 10Gbps single rate mode SFP+ modules - see https://www.intel.co.uk/content/www/uk/en/ethernet-products/network-adapters/ethernet-x722-brief.html

I was wanting to use a 10Gbps LR optic.
I was trying a generic SFP+ module which appears to be having an stability issue, so I was looking at getting an Intel branded SFP+ module.

However, I only appear to be able to find a dual rate LR module by Intel - E10GSFPLR

Is this module supported on this card or not?

If not, could you tell me which 10Gbps LR optic is supported?

[AlfredoS_Intel]

Hi Chris,

Thank you providing those information.

Please allow us some time to check on this. 

We will get back to you no later than 3 business days from now.

Best Regards,

Alfred S

Intel® Customer Support 

[AlfredoS_Intel]

Hi Chris,

Thank you for your patience in waiting for an update.

Due to the complexity of the issue, please allow us more time to check on your concern.

We will try to get back to you with an answer no later than 3 business days from now; although, we will reach out to you in case we need more information or if we already have developments regarding your concern.

Best Regards,

Alfred S

Intel® Customer Support

[AlfredoS_Intel]

Hi Chris,

Thank you for your patience in waiting for an update.

Please accept our humblest apologies for the delay.

We need to carefully check first the X722-DA4 specifications. After that we needed to validate, and based on our validation, X722-DA4 is Open Optic and only supports 10G single-rate optics and even 1/10G dual-rate optics aren’t guaranteed to work at 10G. They need to be 10G single-rate which is the E10GSFPSRX.

For reference you can go to page 2 of this link, https://www.thailand.intel.com/content/dam/www/public/us/en/documents/product-briefs/ethernet-sfp-optics-brief.pdf.

As an additional reference please go to page 4 of this page, X722 Product brief Page 4

https://www.intel.com/content/dam/www/public/us/en/documents/product-briefs/ethernet-network-adapter-x722-product-brief.pdf

Please let us know if you have any further questions or you have any thoughts on the answer provided.

Best Regards,

Alfred S

Intel® Customer Support

[AlfredoS_Intel]

Hi Chris,

We are just following up.

It looks like you need more time to assess the answers that we have provided.

We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.

Best Regards,

Alfred S

Intel Customer Support 

[AlfredoS_Intel]

Hi Chris, 

We need to close this thread since we have not gotten a response from you: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel® Customer Support

[drac]

I originally indicated I was looking for an LR Intel optic.

The SFP you mentioned is an SR optic.

[AlfredoS_Intel]

Hi Chris,

Thank you for your response.

We are humbly sorry if it seems like we were unable to take note of the details that you have already given.

We will check with our engineers to confirm if that is the case or if only SR modules are supported.

Please allow us some time to check on this. We hope for your understanding regarding this

We will get back to you no later than 3 business days from now.

Best Regards,

Alfred S

Intel® Customer Support

[AlfredoS_Intel]

Hi Chris,

Thank you for waiting for our update.

Our engineers confirmed that we can only recommend the E10GSFPSRX for the Intel® Ethernet Network Adapter X722-DA4 since SFPLR supports 1GbE media-SFP+ SR/LR multi-speeds and according to them, X722 NICs are Open Optic but they only support 10G single-rate optics.

Please let us know of your thoughts regarding this.

We look forward to your reply. Should we not get your reply, we will follow up after four business days.

Best Regards,

Alfred S

Intel® Customer Support

[AlfredoS_Intel]

Hi Chris,

We are just following up.

It looks like you need more time to assess the answers that we have provided.

We will follow up again after 3 business days. Should we not hear from you, our system may automatically close the thread.

Best Regards,

Alfred S

Intel Customer Support 

[AlfredoS_Intel]

Hi Chris,

We need to close this thread since we have not gotten your thoughts regarding the answer that we have provided: maybe because you are busy or preoccupied at the moment. We know that this is important for you to get it resolved and it is also equally important for us to give you the right solution; as much as we would like to assist you, we need to close it to attend to other customers. We hope for your consideration and understanding on this one.

If you need any additional information, please submit a new question as this thread will no longer being monitored.

Thank you for contacting Intel® and have a great week!

Best Regards,

Alfred S

Intel® Customer Support