Bus error during booting into FPGA Hardware

[Shwetha_G_S]

We use "10AS048E3F29I2SG" (Arria 10) device.

While booting the fpga hardware, in serial prints following bus error is coming 

Fail: noc_idleack = 0x01110111 mask_noc = 0x00100111
Kernel image @ 0x008000 [ 0x000000 - 0x4fd948 ]

prg <page> <reg>
[ 108.745414] Unhandled fault: external abort on non-linefetch (0x818) at 0xb6c87240
[ 108.752962] pgd = ed9e8000
[ 108.755656] [b6c87240] *pgd=7fcd5831
Bus error

I am facing this error as attached.

Plz analyze the issue.Whether this is hardware or software issue?

Kindly give a solution for this asap.

[Shwetha_G_S]

We use "10AS048E3F29I2SG" (Arria 10) device.

While booting the fpga hardware, in serial prints following bus error is coming 

Fail: noc_idleack = 0x01110111 mask_noc = 0x00100111
Kernel image @ 0x008000 [ 0x000000 - 0x4fd948 ]

prg <page> <reg>
[ 108.745414] Unhandled fault: external abort on non-linefetch (0x818) at 0xb6c87240
[ 108.752962] pgd = ed9e8000
[ 108.755656] [b6c87240] *pgd=7fcd5831
Bus error

I am facing this error as attached.

Plz analyze the issue.Whether this is hardware or software issue?

Kindly give a solution for this asap.

[JingyangTeh_Altera]

Hi

Could you please provide me the full log?

Are you using a custom board or the Arria10 Devkit?

Could you also provide me a screenshot of the platform designer screenshot too?

Regards

Jingyang, Teh

[Shwetha_G_S]

We are using Arria10 Devkit "10AS048E3F29I2SG" device.

I am facing this error as full log screen is attached.

[JingyangTeh_Altera]

Hi

I see that there are lots of GPIO related errors.

Are you creating the bitstream in reference of the GHRD?

If yes, did you update the settings in the pin planner to the custom board you are using?

Sorry to inform you that, I am taking annual leave next week.

Please expect some delay in my reply.

Thank you very much in advance!

Regards

Jingyang, Teh

[Shwetha_G_S]

Hi,

We are not using bitstream in reference of the GHRD.

We are U-boot version 2014.10

Kindly give a solution

[KennyTan_Altera]

Hi,

Not sure if you have any update from the previous question?

Thanks

[Jeet14]

Hi Swetha,

1. Are you using the GHRD and GSRD? If yes then which version?
2. Are you creating custom quartus & Qsys project? If yes then, what are the steps you had followed for building uboot? Latest uboot building procedure is given on https://www.rocketboards.org/foswiki/Documentation/BuildingBootloaderCycloneVAndArria10

Regards

Tiwari

[JingyangTeh_Altera]

Hi Swetha

Any update on this case?

Have you tried out the link shared by Jeetesh on the uboot creation?

Regards

Jingyang, Teh

[JingyangTeh_Altera]

Hi

Since a solution have been provided and no feedback was received, I shall set this thread to close pending. If you still need further assistance, you are welcome reopen this thread within 20days or open a new thread, some one will be right with you. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.

If you happened to close this thread you might receive a survey. If you think you would rank your support experience less than 10 out of 10, please allow me to correct it before closing or if the problem can’t be corrected, please let me know the cause so that I may improve your future service experience.

Regards

Jingyang, Teh