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GPU crash

Dan98
Beginner
2,659 Views

Cyberpunk2077- Before you begin to analyze. I've described the issues and fixes that I made before the new issues below. 

 

At first, the game couldn't run, I addressed the issue by updating all drivers/hardware with the recommendations by Intel. 

I was able to get the game to run smoothly. I began to create a new save avatar/character, and once done the game began to load into the prologue, however, within that loading screen the game crashed.

 

No I do not run mods. Not yet at least. 

Below is the crash-log. 

 

GPU Crash Reason: Unknown

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Dumping SubmitOrder Reuse Complete

Dumping Breadcrumbs
Breadcrumbs: Command list '[ 15027: 7] [00000140CE7E7280 CopyAsync] CopyQueueUpload': Finished [2]
Breadcrumbs: Command list '[ 15031: 8] [00000140C025A200 Default] RenderGraph_Blank': Finished [2]
Breadcrumbs: Command list '[ 15031: 9] [00000140A9FCF6D0 Default] EndRender': Finished [2]
Breadcrumbs: ----
Breadcrumbs: Command list '[ 15032: 3] [00000140C116C3D0 Default] UpdateGlyphCacheTexture': Finished [2]
Breadcrumbs: Command list '[ 15032: 6] [00000140B06FE5F0 Default] StartRender': Finished [2]
Breadcrumbs: Command list '[ 15037: 7] [00000140B05D25D0 Default] RenderGraph_Blank': Finished [2]
Breadcrumbs: ----
Breadcrumbs: Command list '[ 15038: 40] [00000140BD3E1F50 Default] <<-merge [00000140BF74BCC0 Default] Skin_Post_and_Forward_Opaque': Finished [2]
Breadcrumbs: ----
Breadcrumbs: Command list '[ 15038: 43] [00000140AFB83200 Default] <<-merge [00000140BD95C910 Default] HologramDepth_and_Distortion': Finished [2]
Breadcrumbs: Command list '[ 15038: 51] [00000140C4034190 Default] EndRender': Finished [2]
Breadcrumbs: Command list '[ 15039: 2] [00000140AE5DF160 Default] FrameTick': Finished [3]
Breadcrumbs: ----
Breadcrumbs: Command list '[ 15039: 3] [00000140CD9D0590 Default] UpdateGlyphCacheTexture': Finished [2]
Breadcrumbs: Command list '[ 15039: 4] [00000140AD03C3E0 Default] ProcessDrawBuffer': Finished [2]
Breadcrumbs: ----
Breadcrumbs: Command list '[ 15039: 6] [00000140B51468D0 Default] <<-merge [00000140EB2C5BF0 Default] StorageData': Not started [2]
Breadcrumbs: Command list '[ 15039: 7] [00000140EB2C5BF0 Default] StorageData': Not started [3]
Breadcrumbs: Command list '[ 15039: 8] [00000140BD5BEE50 Default] StartRender': Not started [2]
Breadcrumbs: Command list '[ 15039: 9] [00000140F0E26050 Default] WindUpdateAndRainMap': Not started [2]
Breadcrumbs: Command list '[ 15039: 10] [00000140C1BE9F00 Default] RenderPrep': Not started [3]
Breadcrumbs: Command list '[ 15039: 11] [00000140F5B6CCF0 Default] PrepareGloballyAccessibleSystems': Not started [6]
Breadcrumbs: Command list '[ 15039: 12] [00000140AB1E8090 CopyAsync] CopyQueueUpload': Not started [2]
Dumping Breadcrumbs Complete

Dumping DRED
DRED: Checking DRED 1.2 output
DRED: Failed to get DRED auto breadcrumbs output
DRED: Page Fault Allocation Output:
DRED: PageFaultVA: 0000000000000000
DRED: Existing Allocations:
DRED: Freed Allocations:
DRED: Finished DRED output
Dumping Breadcrumbs Complete

--MORE INFO--

 

Registered crash info file...
InternalVersion: 3.0.4666417 P4CL: 6067695 Stream: R6.Release
!!!CRASHED!!!
Error Reason: Assert
Expression:
Message: Gpu Crashed for unknown reasons! Callstack here is probably irrelevant. Check if Breadcrumbs or Aftermath logged anything useful.
File: E:\R6.Release\dev\src\common\gpuApi\src\dx12\gpuApiDX12Error.cpp
Line: 42

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"stopThreadID":20868
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Labels (2)
0 Kudos
6 Replies
Carlos_L_Intel
Employee
2,643 Views

Hi @Dan98,


Thank you for posting on the Intel® communities. I'm sorry for the inconvenience this might have caused you. Please help me with the following information in order to assist you: 


  • What game store/launcher are you using to execute the game?  
  • Is the game on its latest version? 
  • Can you share a screenshot or a video with the game's video settings? 
  • Can you provide us the steps to reproduce this issue? 
  •  To get more information from your system, please install the Intel:registered: System Support Utility (Intel:registered: SSU): https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows- Open the application and select "Everything" click on "Scan" to see the system and device information. By default, Intel:registered: SSU will take you to the "Summary View". Click on the menu where it says "Summary" to change to "Detailed View". Click on "Next", save the report and attach it to your response.


Best regards, 


Carlos L.  

Intel Customer Support Technician.


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avaalbertreo
Beginner
2,624 Views

Complete system crash?

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Dan98
Beginner
2,588 Views
My laptop continued to operate normally. Just the game.
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Carlos_L_Intel
Employee
2,550 Views

Hi @Dan98,


 Thank you for your time. In order to help you, can you please help me with the information requested on my previous post. 



Best regards, 


Carlos L.  

Intel Customer Support Technician.


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Carlos_L_Intel
Employee
2,470 Views

Hi @Dan98,


Were you able to check the previous post?  

Let us know if you still need assistance.  


Best regards,  


Carlos L.  

Intel Customer Support Technician


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Carlos_L_Intel
Employee
2,412 Views

Hello @Dan98,


We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored. 


Best regards,  

Carlos L. 

Intel Customer Support Technician.



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