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Intel wants to hear your feedback! - ideas for short support videos

RonaldM_Intel
Moderator
6,401 Views

Hello everyone,

 

Intel is interested in creating short support videos that cover topics or issues that you care the most.

 

Just to name a few examples:

  • In Arc Control what is the "Opt in Driver Boost" feature and how does it work?
  • How to report issues to Intel Support? Common troubleshooting tips.
  • How to configure collage mode in IGCC.

 

We want to hear your suggestions so feel free to respectfully voice your ideas and requests and they may get done soon!

 

Best Regards,

Ronald M.

10 Replies
Lockit
Beginner
6,341 Views

How to enable rebar in bios / disable csm and other helpful tips setting up intel arc for maximum performance.  A basic troubleshooting / setup video guide. 

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smithjohns
Novice
3,414 Views

Enabling rebar and disabling CSM (Compatibility Support Module) in BIOS settings can indeed enhance the performance of Intel Arc GPUs and ensure compatibility with modern hardware standards. Here's a basic guide for setting up Intel Arc for maximum performance, including these steps:

1. **Accessing BIOS/UEFI**: Restart your computer and press the designated key (often Del, F2, F10, or Esc) during boot-up to enter the BIOS or UEFI settings.

2. **Finding Rebar (Resizable BAR) Option**: Navigate through the BIOS/UEFI interface to locate the Rebar option. Depending on your motherboard manufacturer and BIOS version, it might be under different names such as "Resizable BAR," "Above 4G Decoding," or "Re-Size BAR Support." Enable this option.

3. **Disabling CSM (Compatibility Support Module)**: CSM is a compatibility support feature that allows the system to boot in legacy BIOS mode. Disabling CSM ensures full UEFI compatibility, which is beneficial for modern hardware and software. Look for CSM or Legacy Boot options and set them to "Disabled" or "UEFI Only."

4. **Saving Changes and Exiting**: Once you've made these changes, save your settings and exit the BIOS/UEFI interface. Typically, this involves pressing F10 or selecting the option to save and exit.

5. **Driver Installation**: Make sure you have the latest drivers installed for your Intel Arc GPU. Visit the official Intel website or use their driver update tool to ensure you have the latest drivers.

6. **Overclocking (Optional)**: If you're comfortable with it, you can overclock your Intel Arc GPU for additional performance. However, be cautious and ensure proper cooling and stability testing.

7. **Monitoring and Benchmarking**: Use monitoring software like MSI Afterburner or GPU-Z to monitor temperatures, clock speeds, and other relevant metrics. You can also run benchmarking software like 3DMark to gauge the performance improvements.

For creating a troubleshooting/setup video guide, consider the following tips:

- **Clear and Concise Instructions**: Keep your instructions clear and easy to follow. Use step-by-step guidance and avoid jargon where possible.

- **Visual Aids**: Incorporate screenshots or video clips of BIOS/UEFI settings and relevant processes to assist viewers in understanding.

- **Demonstration**: Show the actual process of accessing BIOS/UEFI settings, making changes, and saving them. This helps visual learners understand better.

- **Troubleshooting Tips**: Include troubleshooting tips for common issues users might encounter during the setup process.

- **Safety Precautions**: Remind users to be cautious, especially when overclocking, and to ensure proper cooling and stability testing to avoid hardware damage.

- **Q&A Section**: Consider adding a Q&A section or addressing common questions viewers might have regarding the setup process.

By following these steps and tips, you can create a comprehensive video guide for setting up Intel Arc GPUs for maximum performance and troubleshooting potential issues.

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The_Shadow_2
Beginner
5,890 Views

Hi,

It's great to see Intel taking an interest in creating short support videos. Here are a few suggestions:

1. How to optimize games for Intel graphics cards.
2. How to update Intel drivers on Windows and Linux.
3. How to overclock Intel CPUs using Intel XTU.
4. How to use Intel Quick Sync Video for hardware-accelerated video encoding.
5. How to troubleshoot Intel graphics card issues.

Thank you for giving us the opportunity to voice our ideas and requests.

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OTS
New Contributor I
5,473 Views

I'm also interested in troubleshooting.

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Celina_nova
Beginner
4,818 Views

Hello,

 

I'm delighted to observe Intel's initiative towards producing concise support tutorials. I'd like to propose the following topics:

 

  1. Best practices for enhancing gaming performance on Intel GPUs.
  2. Step-by-step guide to updating Intel drivers across Windows and Linux platforms.
  3. A beginner's tutorial to CPU overclocking with Intel's Extreme Tuning Utility (XTU).
  4. Utilizing Intel Quick Sync Video to streamline video encoding processes.
  5. Diagnostic steps for common Intel GPU complications.

I appreciate the platform provided to share our suggestions. Thank you for considering our input.

 

Best regards,

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travisscott
Beginner
3,000 Views

Please cover "Opt in Driver Boost" in Arc Control and provide detailed troubleshooting tips for common issues. A guide on configuring collage mode in IGCC would also be helpful.

 
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TvNieuw
New Contributor I
2,920 Views

Hi Ronald,

 

Guess many Intel NUC Extreme 13 / 14th gen would like an update on getting warranty on their system.

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Khanbaba3
Beginner
2,521 Views

Creating short support videos is a great initiative. Along with your examples, it might be helpful to cover topics like optimizing performance for gaming setups, managing thermal settings, and guides on updating drivers. These topics could really enhance the user experience. Looking forward to seeing what you come up with!

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Khanbaba3
Beginner
2,473 Views

I completely agree—creating short support videos is an excellent initiative! In addition to your suggestions, it would be fantastic to include topics like optimizing gaming performance, managing thermal settings, and step-by-step guides for updating drivers. These areas can significantly improve the user experience and help gamers get the most out of their systems.

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Johnabray1122
Novice
1,380 Views

Intel is looking for your feedback on ideas for short support videos! Some suggestions could include quick troubleshooting tips, step-by-step installation guides, performance optimization techniques, or common hardware setup FAQs. These could help users resolve issues faster and improve their experience with Intel products.

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