Jeux qui crash

[brebis]

Bonjour, j'ai depuis un peu plus d'un an acheté mon pc avec dans celui-ci un Processor: 13th Gen Intel(R) Core(TM) i7-13700KF qui semblerais avoir pas mal de problèmes, que ce soit certains jeux ou je me retrouve à devoirs baisser sa fréquence ou le simple fait qu'il me fasse apparement crash voir blue screen en plein jeu tel que raimbow six siege, warframe, marvel rivals etc...

J'ai lancé un test sur OCCT et voici ce qui en ressort : 

1. 00:00:00 - Info - Test schedule started at 2024-12-26 22:49:06
   00:00:00 - Info - CPU + RAM - Initializing (Duration : 01:00:00)
   00:00:00 - Info - CPU + RAM - Started (Duration : 01:00:00)
   00:04:24 - Error - CPU + RAM - 1 error(s) found on physical core #4 - logical core #9
   00:04:25 - Error - CPU + RAM - 1 error(s) found on physical core #4 - logical core #8
   00:24:12 - Info - CPU + RAM - Test stopped
   00:24:12 - Info - Schedule stopped by user request

   J'ai également remis à jour mon BIOS ainsi que mes composants aujourd'hui même, fait les mis à jour windows, microsoft, et fait un diagnostic du system support utility de intel que je joindrais ci-dessous.

   Comment puis-je faire pour régler ce soucis ?

[ACarmona_Intel]

Hello brebis,

Thank you for posting in our communities.

Veuillez noter que je ne peux vous soutenir qu’en anglais. J’ai utilisé des outils de traduction web pour traduire cette réponse, il se peut donc qu’il y ait une traduction incorrecte.

May I know if you have already applied the Intel recommended settings? If not, please apply it to your system BIOS settings, then kindly monitor your system within a week.

If the issue still persists, please let me know so we can proceed with our next step.

To explain, it seems that your processor has been affected by the 13th and 14th gen instability issue. To better understand what the 13th and 14th gen instabilities are, please check out the link below:

• Microcode (0x129) Update for Intel Core 13th and 14th Gen Desktop Processors

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello brebis,

I would like to know if you have any questions regarding the recommendation that I have provided.

If so, kindly inform me, as I would be glad to assist you.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello brebis;

This is only a quick follow-up; I just wanted to check in with you, as I haven't received any feedback from you.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician

[ACarmona_Intel]

Hello brebis;

I hope you are doing well.

Since I have not heard back from you, I will now be closing our case.

If, in case you are just busy and still needed assistance, please submit a new question on our community: https://community.intel.com/, as this thread will no longer be monitored.

Thank you.

Best regards,

Carmona A.

Intel Customer Support Technician