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Hi there,
Device Info: Intel NUC11PAHi5, i5-1135G7 with Iris Xe 80EU Graphics, Crucial 16GB 3200MHZ DDR4 RAM, Crucial P2 500GB NVME SSD
Driver & System Info: Intel® Graphics Driver 31.0.101.3790 with Windows 10 Home, BIOS 0041
Game Info: Mount & Blade 2 Bannerlord v1.0 download from Steam (without Mods and other cheats)
Issues:
1. In campaign map, trees can't be rendered properly (trees would flicking while changing the angle of view or changing the height of the view)
2. Also in campaign map, some trees just can't be rendered, and shows strange black boxes
And this issue is also reported in mount & blade official forum by another one using very similar hardware and software with me (link: https://forums.taleworlds.com/index.php?threads/graphical-issues-with-trees-on-campaign-map.455424/#post-9844018).
In fact, have tried several driver versions and game versions, and the issue still there. So I guess it's probably caused by the intel graphics driver. And this issue should be very easily to reproduce using intel Iris Xe graphics, if you are willing to try it, you can simply download the game and start a new game then skip all initial tutorial and comes to the campaign map, you will notice the tree graphics issue.
Hoping you to test and fix this issue soon!
Regards with Thanks
Link Copied
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Hello lysine,
Thank you for posting on the Intel® communities. I am sorry to know that you are having issues with your
In order to better assist you, please provide the following:
1. Is this issue recent?
2. Was the game working before?
3. Does the game present the same issue when is being run at a low setting?
4. Just to confirm, have you tried driver version 31.0.101.3222
5. Run the Intel® System Support Utility (Intel® SSU) to gather more details about the system.
- Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click Next and click Save.
Regards,
Deivid A.
Intel Customer Support Technician
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Hi Deivid A.,
Thanks for your replying
For the questions,
1. No, I have this issue since I bought the game a few months ago (Aug 2022)
2. No, the issue is always there
3. Yes. In fact, for any graphic settings. no matter how high or low
4. Yes, I've tried it just now, not working. (I remember I tested nearly all existing graphic drivers from 30.xxxxx)
5. Pls see the .txt file attached (the system language for my PC is Simplified Chinese, so some of info may also appear in Chinese)
Regards with Thanks
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Hello lysine,
Thank you for the information provided
I will proceed to check the issue internally and post back soon with more details.
Best regards,
Deivid A.
Intel Customer Support Technician
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Hello lysine,
Thanks for your patience. Based on your report, please try the following:
1. Update your BIOS version:
- BIOS: https://www.intel.com/content/www/us/en/download/19694/bios-update-patgl357.html
- Steps (BIOS Recovery by the Power Button Menu): https://downloadmirror.intel.com/743636/NUC-AptioV-UEFI-Firmware-BIOS-Update-Readme.pdf
2. Make sure that all the Windows updates are made as well as the Windows version.
3. Once you perform these steps, please run again a report from the Intel® System Support Utility (Intel® SSU):
- Download the Intel® SSU and save the application on your computer: https://www.intel.com/content/www/us/en/download/18377/intel-system-support-utility-for-windows.html
- Open the application, check the "Everything" checkbox, and click "Scan" to see the system and device information. The Intel® SSU defaults to the "Summary View" on the output screen following the scan. Click the menu where it says "Summary" to change to "Detailed View".
- To save your scan, click Next and click Save.
Regards,
Deivid A.
Intel Customer Support Technician
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Hi Deivid A.,
Thanks for your reply.
You mean updating BIOS? For that, sorry, I'm afraid I won't consider to try that recently, since this PC is my work PC, and I think this version (0042) of BIOS is quite stable for my daily use, and I saw some other user have reported various mysterious bugs caused by updating BIOS (including 0048) for their NUC. (And I read the release note of 0048 BIOS, it said I can't downgrade to my current version if I update) So I won't do so only for testing a graphic bug in a game.
Since I already said, this bug is not only occurs on my NUC PC, also seen on other brand (HP) PC with same CPU i5 1135g7 (https://forums.taleworlds.com/index.php?threads/graphical-issues-with-trees-on-campaign-map.455424/#post-9844018). So this graphic bug is really not likely caused by BIOS problem, to me, as a quite "experienced" iris Xe user, seems to be a graphic driver problem. Also as I said, I strongly suspect this bug can be reproduce by grab any i5 1135g7 PC with any brand and software setting using its integrate iris Xe graphics to run this game. So, I still hope you (or you intel internal team for gaming graphics issue) can try out this bug on your standard platform or something similar.
Regards,
Yusheng
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Hello lysine,
I understand that you do not want the BIOS version. I will continue with the investigation and I get back to you as soon as possible.
Thanks for your help and comprehension.
Best regards,
Deivid A.
Intel Customer Support Technician
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Hello lysine,
Thanks for your patience. In this case, we need to make sure that this issue is present with the latest updates (including the BIOS). Please try to update your BIOS and Intel graphics:
1. BIOS: https://www.intel.com/content/www/us/en/download/19694/bios-update-patgl357.html
Steps: https://downloadmirror.intel.com/743636/NUC-AptioV-UEFI-Firmware-BIOS-Update-Readme.pdf
2. Graphics driver for your NUC:
Steps: https://www.intel.com/content/www/us/en/support/articles/000057389.html
You can also see more information related to this issue on the following forums:
1. Graphic Issues with Foliage (Grass, Trees), Map Sky, Wall Textures: https://forums.taleworlds.com/index.php?threads/graphic-issues-with-foliage-grass-trees-map-sky-wall-textures.433618/
2. Did the devs lower the quality of the trees on the world map: https://steamcommunity.com/app/261550/discussions/0/3169946351454792987/
3. Graphical glitches: broken textures or shaders: https://steamcommunity.com/app/261550/discussions/0/2149847049319750339/
Regards,
Deivid A.
Intel Customer Support Technician
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Hello lysine,
After checking your thread, I would like to know if you need further assistance.
If so, please let me know.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello lysine,
I was checking your thread and see that we have not heard back from you.
I’m going to close your post, but if you need further assistance, please do not hesitate to create a new thread.
Regards,
Deivid A.
Intel Customer Support Technician
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Hello! Topic is relevant!
My notebook - Huawei MateBook D14 (NobelE-WDH9AL), Intel Core i5 1155g7, graphics adapter - Iris Xe.
My problem is the same as that of the author of the topic! In campaign map, trees can't be rendered properly. Download - in Steam, ver. 1.6.
Driver intel ver. - 31.0.101.4887.
Judging by what is written at the beginning of the topic, the problem is still with adaptation. Because the previous driver was May, 2023 (31.0.101.4369 ver.). And the problem was the same.
What should I do?
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