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Vulkan installs incorrectly on drivers for 1035g1

alopez5301
Beginner
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vulkan installs incorrectly for the i5 1035g1 on all driver releases the only way to repair it is to take ownership of the vulkan files in system32 and import the latest runtime files from the official vulkan zip is there a possibility of this being fixed?

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JeanetteC_Intel
Moderator
121 Views

Hello alopez5301,


Thank you for posting in Intel Communities.


We highly appreciate getting more information about your system to properly analyze the root cause. Please download and run our Intel® System Support Utility and share the SSU log file (.txt). Also, share the graphics and Vulkan driver versions with the links to where you downloaded them. Additionally, also provide what game or application is having issues. This will allow us to be more familiar with your system configuration and be able to provide an appropriate fix.


We will wait for your reply.



Best regards,


Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
79 Views

Hello alopez5301,


We're still waiting for the information about your system configuration by sharing with us the SSU log file we requested, which will help us analyze the root cause of the problem.


Hoping to hear from you soon.



Best regards,


Jeanette C.

Intel® Customer Support Technician


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JeanetteC_Intel
Moderator
25 Views

Hello alopez5301,


As we have not heard from you for the past few days, we will proceed in closing this thread. Should you need assistance in the future, please submit a new question as this thread will no longer be monitored.

  


Sincerely,


Jeanette C.

Intel Customer Support Technician


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