Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
20598 Discussions

0064 hd intel my in issue Shuttering

DAnsa1
Beginner
878 Views

SHUTTERINGOF ALOTS DOES GAME THE IT ,4600 HD INTEL WITH ISSUE AN HVING

0 Kudos
8 Replies
AlHill
Super User
556 Views

Download, run, and ATTACH the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Then, an Intel support engineer can assist you.

 

Doc

 

0 Kudos
DAnsa1
Beginner
556 Views
0 Kudos
Wanner_G_Intel
Moderator
556 Views
Hello DAnsa1, Also, please let us know the game(s) you are having this issue with. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
DAnsa1
Beginner
556 Views

It does shuttering in almost every game in Fullscreen​

0 Kudos
Wanner_G_Intel
Moderator
556 Views
Hello DAnsa1, To better assist you, we would like to have more information. Please attach these reports. A. DirectX* Diagnostic Tool (Dxdiag.exe). 1. In the keyboard, press WinLogo key + R. 2. Type “dxdiag” and press Enter. 3. Click on "Save All Information" and save it on your computer. B. Intel® System Support Utility (Intel® SSU). 1.Download the Intel® System Support Utility and save the application to your system. https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility-for-Windows-?product=91600 2.Open the application and click Scan to see system and device information. The Intel® System Support Utility defaults to the Summary View on the output screen following the scan. Click the menu where it says summary to change to Detailed View. 3.To save your scan, click Next and click Save it in your computer. C. Attach a short video showing the problem you are experiencing. D. Regarding the games, could you please name 2 or 3 games. Are you running the games on a platform (e.g. Steam)? Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Wanner_G_Intel
Moderator
556 Views
Hello DAnsa1, If you have any further questions, please let us know. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Wanner_G_Intel
Moderator
556 Views
Hello DAnsa1, If you need any further assistance, please contact us back. Wanner G. Intel Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Reply