Graphics
Intel® graphics drivers and software, compatibility, troubleshooting, performance, and optimization
22661 討論

4K HDR 60fps Stutters with Intel i7-1065G7

_thirteen_
初學者
5,794 檢視

Hi,

 

I have the HP Spectre x360 - 13-aw0023dx with intel i7 10th gen and Iris Plus graphics. I'm having problems playing 4K HDR @ 60fps on youtube. The video stutters a lot. Here is an example video: https://youtu.be/FrKNa3hruBw. I've attached the stats from youtube FYI 

There isn't much problem when playing 4K HDR @30fps like this one https://youtu.be/UPeocNGQPNk 

The graphics drivers are up to date (for more information look at the graphics and display report) and the OS is Windows 10 Home Build 18363 

 

0 積分
4 回應
n_scott_pearson
超級使用者
5,775 檢視

These played great on my i7-4770/GTX 1060 development system, but stuttered horribly on my NUC10i7FNH.

...S

_thirteen_
初學者
5,764 檢視

This makes me wonder if this version of the Intel Iris Plus Graphics even supports 4K HDR @ 60fps. I remember reading that it does, though. 

n_scott_pearson
超級使用者
5,755 檢視

Lots of other possibilities before we get to that. Have you downloaded the file and run it locally? If you do and it doesn't exhibit the problem, then it means there's a network bandwidth issue to sort out. Windows 10 2004 has all sorts of folks complaining about bandwidth issues.

...S

OMalk2
新手
5,746 檢視

HDR works great on my Lenovo Yoga C940 14 UHD with i7-1065G7. This seems like it's a compatibility issue which involves HP, Intel, and Windows 10 as all of them in conjunction must figure out what's going on and why is it happening. on my HP Spectre 15 2020 it's dwm.exe that's causing the issue for me, which leads it to believe it's more of an Intel/Windows thing that needs to get fixed with it's iGPU drivers I'd say.

回覆